list.php

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<?php
/* Copyright (C) 2013-2018  Jean-François FERRY <hello@librethic.io>
 * Copyright (C) 2016   Christophe Battarel <christophe@altairis.fr>
 * Copyright (C) 2018   Regis Houssin   <regis.houssin@inodbox.com>
 * Copyright (C) 2019-2021  Juanjo Menent   <jmenent@2byte.es>
 * Copyright (C) 2019-2020  Laurent Destailleur <eldy@users.sourceforge.net>
 *
 * This program is free software; you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation; either version 3 of the License, or
 * (at your option) any later version.
 *
 * This program is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with this program. If not, see <https://www.gnu.org/licenses/>.
 */
 
require '../main.inc.php';
require_once DOL_DOCUMENT_ROOT.'/ticket/class/actions_ticket.class.php';
require_once DOL_DOCUMENT_ROOT.'/core/class/html.formticket.class.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/functions2.lib.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/company.lib.php';
require_once DOL_DOCUMENT_ROOT.'/user/class/user.class.php';
include_once DOL_DOCUMENT_ROOT.'/projet/class/project.class.php';
include_once DOL_DOCUMENT_ROOT.'/core/class/html.formprojet.class.php';
include_once DOL_DOCUMENT_ROOT.'/core/lib/project.lib.php';
 
// Load translation files required by the page
$langs->loadLangs(array("ticket", "companies", "other", "projects"));
 
// Get parameters
$action     = GETPOST('action', 'aZ09') ?GETPOST('action', 'aZ09') : 'view'; // The action 'add', 'create', 'edit', 'update', 'view', ...
$massaction = GETPOST('massaction', 'alpha'); // The bulk action (combo box choice into lists)
$show_files = GETPOST('show_files', 'int'); // Show files area generated by bulk actions ?
$confirm    = GETPOST('confirm', 'alpha'); // Result of a confirmation
$cancel     = GETPOST('cancel', 'alpha'); // We click on a Cancel button
$toselect   = GETPOST('toselect', 'array'); // Array of ids of elements selected into a list
$contextpage = GETPOST('contextpage', 'aZ') ? GETPOST('contextpage', 'aZ') : 'ticketlist'; // To manage different context of search
$backtopage = GETPOST('backtopage', 'alpha'); // Go back to a dedicated page
$optioncss = GETPOST('optioncss', 'aZ'); // Option for the css output (always '' except when 'print')
 
$id = GETPOST('id', 'int');
$msg_id     = GETPOST('msg_id', 'int');
$socid      = GETPOST('socid', 'int');
$projectid  = GETPOST('projectid', 'int');
$project_ref = GETPOST('project_ref', 'alpha');
$search_societe = GETPOST('search_societe', 'alpha');
$search_fk_project = GETPOST('search_fk_project', 'int') ?GETPOST('search_fk_project', 'int') : GETPOST('projectid', 'int');
$search_date_start = dol_mktime(0, 0, 0, GETPOST('search_date_startmonth', 'int'), GETPOST('search_date_startday', 'int'), GETPOST('search_date_startyear', 'int'));
$search_date_end = dol_mktime(23, 59, 59, GETPOST('search_date_endmonth', 'int'), GETPOST('search_date_endday', 'int'), GETPOST('search_date_endyear', 'int'));
$search_dateread_start = dol_mktime(0, 0, 0, GETPOST('search_dateread_startmonth', 'int'), GETPOST('search_dateread_startday', 'int'), GETPOST('search_dateread_startyear', 'int'));
$search_dateread_end = dol_mktime(23, 59, 59, GETPOST('search_dateread_endmonth', 'int'), GETPOST('search_dateread_endday', 'int'), GETPOST('search_dateread_endyear', 'int'));
$search_dateclose_start = dol_mktime(0, 0, 0, GETPOST('search_dateclose_startmonth', 'int'), GETPOST('search_dateclose_startday', 'int'), GETPOST('search_dateclose_startyear', 'int'));
$search_dateclose_end = dol_mktime(23, 59, 59, GETPOST('search_dateclose_endmonth', 'int'), GETPOST('search_dateclose_endday', 'int'), GETPOST('search_dateclose_endyear', 'int'));
 
 
$mode = GETPOST('mode', 'alpha');
 
// Load variable for pagination
$limit = GETPOST('limit', 'int') ?GETPOST('limit', 'int') : $conf->liste_limit;
$sortfield = GETPOST('sortfield', 'aZ09comma');
$sortorder = GETPOST('sortorder', 'aZ09comma');
$page = GETPOSTISSET('pageplusone') ? (GETPOST('pageplusone') - 1) : GETPOST("page", 'int');
if (empty($page) || $page < 0 || GETPOST('button_search', 'alpha') || GETPOST('button_removefilter', 'alpha')) {
  // If $page is not defined, or '' or -1 or if we click on clear filters
  $page = 0;
}
$offset = $limit * $page;
$pageprev = $page - 1;
$pagenext = $page + 1;
 
// Initialize technical objects
$object = new Ticket($db);
$extrafields = new ExtraFields($db);
$diroutputmassaction = $conf->ticket->dir_output.'/temp/massgeneration/'.$user->id;
if ($socid > 0) {
  $hookmanager->initHooks(array('thirdpartyticket'));
} elseif ($projectid > 0) {
  $hookmanager->initHooks(array('projectticket'));
} else {
  $hookmanager->initHooks(array('ticketlist'));
}
// Fetch optionals attributes and labels
$extrafields->fetch_name_optionals_label($object->table_element);
$search_array_options = $extrafields->getOptionalsFromPost($object->table_element, '', 'search_');
 
// Default sort order (if not yet defined by previous GETPOST)
if (!$sortfield) {
  $sortfield = "t.datec";
}
if (!$sortorder) {
  $sortorder = "DESC";
}
 
if (GETPOST('search_fk_status', 'alpha') == 'non_closed') {
  $_GET['search_fk_statut'][] = 'openall'; // For backward compatibility
}
 
// Initialize array of search criterias
$search_all = (GETPOSTISSET("search_all") ? GETPOST("search_all", 'alpha') : GETPOST('sall'));
$search = array();
foreach ($object->fields as $key => $val) {
  if (GETPOST('search_'.$key, 'alpha') !== '') {
    $search[$key] = GETPOST('search_'.$key, 'alpha');
  }
  if (preg_match('/^(date|timestamp|datetime)/', $val['type'])) {
    $search[$key.'_dtstart'] = dol_mktime(0, 0, 0, GETPOST('search_'.$key.'_dtstartmonth', 'int'), GETPOST('search_'.$key.'_dtstartday', 'int'), GETPOST('search_'.$key.'_dtstartyear', 'int'));
    $search[$key.'_dtend'] = dol_mktime(23, 59, 59, GETPOST('search_'.$key.'_dtendmonth', 'int'), GETPOST('search_'.$key.'_dtendday', 'int'), GETPOST('search_'.$key.'_dtendyear', 'int'));
  }
}
 
// List of fields to search into when doing a "search in all"
$fieldstosearchall = array();
foreach ($object->fields as $key => $val) {
  if (!empty($val['searchall'])) {
    $fieldstosearchall['t.'.$key] = $val['label'];
  }
}
$fieldstosearchall['s.name_alias'] = "AliasNameShort";
$fieldstosearchall['s.zip'] = "Zip";
$fieldstosearchall['s.town'] = "Town";
 
// Definition of array of fields for columns
$arrayfields = array();
foreach ($object->fields as $key => $val) {
  // If $val['visible']==0, then we never show the field
  if (!empty($val['visible'])) {
    $visible = (int) dol_eval($val['visible'], 1, 1, '1');
    $arrayfields['t.'.$key] = array(
      'label'=>$val['label'],
      'checked'=>(($visible < 0) ? 0 : 1),
      'enabled'=>($visible != 3 && dol_eval($val['enabled'], 1)),
      'position'=>$val['position'],
      'help'=> isset($val['help']) ? $val['help'] : ''
    );
  }
}
// Extra fields
include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_array_fields.tpl.php';
 
$object->fields = dol_sort_array($object->fields, 'position');
$arrayfields = dol_sort_array($arrayfields, 'position');
 
 
// Security check
if (!$user->rights->ticket->read) {
  accessforbidden();
}
// restrict view to current user's company
if ($user->socid > 0) $socid = $user->socid;
 
// Store current page url
$url_page_current = DOL_URL_ROOT.'/ticket/list.php';
 
if ($project_ref) {
  $tmpproject = new Project($db);
  $tmpproject->fetch(0, $project_ref);
  $projectid = $tmpproject->id;
  $search_fk_project = $projectid;
}
 
$permissiontoread = $user->rights->ticket->read;
$permissiontoadd = $user->rights->ticket->write;
$permissiontodelete = $user->rights->ticket->delete;
 
$error = 0;
 
 
/*
 * Actions
 */
 
if (GETPOST('cancel', 'alpha')) {
  $action = 'list';
  $massaction = '';
}
if (!GETPOST('confirmmassaction', 'alpha') && $massaction != 'presend' && $massaction != 'confirm_presend' && $massaction != 'presendonclose' && $massaction != 'close') {
  $massaction = '';
}
 
$parameters = array();
if ($socid > 0) {
  $parameters['socid'] = $socid;
}
if ($projectid > 0) {
  $parameters['projectid'] = $projectid;
}
$reshook = $hookmanager->executeHooks('doActions', $parameters, $object, $action); // Note that $action and $object may have been modified by some hooks
if ($reshook < 0) {
  setEventMessages($hookmanager->error, $hookmanager->errors, 'errors');
}
 
if (empty($reshook)) {
  // Selection of new fields
  include DOL_DOCUMENT_ROOT.'/core/actions_changeselectedfields.inc.php';
 
  // Purge search criteria
  if (GETPOST('button_removefilter_x', 'alpha') || GETPOST('button_removefilter.x', 'alpha') || GETPOST('button_removefilter', 'alpha')) { // All tests are required to be compatible with all browsers
    foreach ($object->fields as $key => $val) {
      $search[$key] = '';
      if (preg_match('/^(date|timestamp|datetime)/', $val['type'])) {
        $search[$key.'_dtstart'] = '';
        $search[$key.'_dtend'] = '';
      }
    }
    $toselect = array();
    $search_array_options = array();
    $search_date_start = '';
    $search_date_end = '';
    $search_dateread_start = '';
    $search_dateread_end = '';
    $search_dateclose_start = '';
    $search_dateclose_end = '';
  }
  if (GETPOST('button_removefilter_x', 'alpha') || GETPOST('button_removefilter.x', 'alpha') || GETPOST('button_removefilter', 'alpha')
    || GETPOST('button_search_x', 'alpha') || GETPOST('button_search.x', 'alpha') || GETPOST('button_search', 'alpha')) {
    $massaction = ''; // Protection to avoid mass action if we force a new search during a mass action confirmation
  }
 
  // Mass actions
  $objectclass = 'Ticket';
  $objectlabel = 'Ticket';
  $uploaddir = $conf->ticket->dir_output;
  include DOL_DOCUMENT_ROOT.'/core/actions_massactions.inc.php';
 
  // Close records
  if (!$error && $massaction == 'close' && $permissiontoadd) {
    $objecttmp = new $objectclass($db);
    if (!$error) {
      $db->begin();
 
      $nbok = 0;
      foreach ($toselect as $toselectid) {
        $result = $objecttmp->fetch($toselectid);
        if ($result > 0) {
          $result = $objecttmp->close($user);
          if ($result < 0) {
            setEventMessages($objecttmp->error, $objecttmp->errors, 'errors');
            $error++;
            break;
          } else {
            $nbok++;
          }
        } else {
          setEventMessages($objecttmp->error, $objecttmp->errors, 'errors');
          $error++;
          break;
        }
      }
 
      if (!$error) {
        if ($nbok > 1) {
          setEventMessages($langs->trans("RecordsModified", $nbok), null, 'mesgs');
        } else {
          setEventMessages($langs->trans("RecordsModified", $nbok), null, 'mesgs');
        }
        $db->commit();
      } else {
        $db->rollback();
      }
      //var_dump($listofobjectthirdparties);exit;
    }
  }
 
  // Reopen records
  if (!$error && $massaction == 'reopen' && $permissiontoadd) {
    $objecttmp = new $objectclass($db);
    if (!$error) {
      $db->begin();
 
      $nbok = 0;
      foreach ($toselect as $toselectid) {
        $result = $objecttmp->fetch($toselectid);
        if ($result > 0) {
          if ($objecttmp->status == Ticket::STATUS_CLOSED || $objecttmp->status == Ticket::STATUS_CANCELED) {
            $result = $objecttmp->setStatut(Ticket::STATUS_ASSIGNED);
            if ($result < 0) {
              setEventMessages($objecttmp->error, $objecttmp->errors, 'errors');
              $error++;
              break;
            } else {
              $nbok++;
            }
          } else {
            $langs->load("errors");
            setEventMessages($langs->trans("ErrorObjectMustHaveStatusClosedToBeReOpened", $objecttmp->ref), null, 'errors');
            $error++;
            break;
          }
        } else {
          setEventMessages($objecttmp->error, $objecttmp->errors, 'errors');
          $error++;
          break;
        }
      }
 
      if (!$error) {
        if ($nbok > 1) {
          setEventMessages($langs->trans("RecordsModified", $nbok), null, 'mesgs');
        } else {
          setEventMessages($langs->trans("RecordsModified", $nbok), null, 'mesgs');
        }
        $db->commit();
      } else {
        $db->rollback();
      }
      //var_dump($listofobjectthirdparties);exit;
    }
  }
}
 
 
 
/*
 * View
 */
 
$form = new Form($db);
$formTicket = new FormTicket($db);
 
$user_temp = new User($db);
$socstatic = new Societe($db);
 
$help_url = '';
$title = $langs->trans('Tickets');
$morejs = array();
$morecss = array();
 
 
// Build and execute select
// --------------------------------------------------------------------
$sql = 'SELECT ';
$sql .= $object->getFieldList('t');
// Add fields from extrafields
if (!empty($extrafields->attributes[$object->table_element]['label'])) {
  foreach ($extrafields->attributes[$object->table_element]['label'] as $key => $val) {
    $sql .= ($extrafields->attributes[$object->table_element]['type'][$key] != 'separate' ? ", ef.".$key." as options_".$key : '');
  }
}
// Add fields from hooks
$parameters = array();
$reshook = $hookmanager->executeHooks('printFieldListSelect', $parameters, $object); // Note that $action and $object may have been modified by hook
$sql .= preg_replace('/^,/', '', $hookmanager->resPrint);
$sql = preg_replace('/,\s*$/', '', $sql);
 
$sqlfields = $sql;
 
$sql .= " FROM ".MAIN_DB_PREFIX.$object->table_element." as t";
if (isset($extrafields->attributes[$object->table_element]['label']) && is_array($extrafields->attributes[$object->table_element]['label']) && count($extrafields->attributes[$object->table_element]['label'])) {
  $sql .= " LEFT JOIN ".MAIN_DB_PREFIX.$object->table_element."_extrafields as ef on (t.rowid = ef.fk_object)";
}
// Add table from hooks
$parameters = array();
$reshook = $hookmanager->executeHooks('printFieldListFrom', $parameters, $object); // Note that $action and $object may have been modified by hook
$sql .= $hookmanager->resPrint;
$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."societe as s ON (t.fk_soc = s.rowid)";
$sql .= " WHERE t.entity IN (".getEntity($object->element).")";
if ($socid > 0) {
  $sql .= " AND t.fk_soc = ".((int) $socid);
}
 
foreach ($search as $key => $val) {
  if ($key == 'fk_statut' && !empty($search['fk_statut'])) {
    $newarrayofstatus = array();
    foreach ($search['fk_statut'] as $key2 => $val2) {
      if (in_array($val2, array('openall', 'closeall'))) {
        continue;
      }
      $newarrayofstatus[] = $val2;
    }
    if ($search['fk_statut'] == 'openall' || in_array('openall', $search['fk_statut'])) {
      $newarrayofstatus[] = Ticket::STATUS_NOT_READ;
      $newarrayofstatus[] = Ticket::STATUS_READ;
      $newarrayofstatus[] = Ticket::STATUS_ASSIGNED;
      $newarrayofstatus[] = Ticket::STATUS_IN_PROGRESS;
      $newarrayofstatus[] = Ticket::STATUS_NEED_MORE_INFO;
      $newarrayofstatus[] = Ticket::STATUS_WAITING;
    }
    if ($search['fk_statut'] == 'closeall' || in_array('closeall', $search['fk_statut'])) {
      $newarrayofstatus[] = Ticket::STATUS_CLOSED;
      $newarrayofstatus[] = Ticket::STATUS_CANCELED;
    }
    if (count($newarrayofstatus)) {
      $sql .= natural_search($key, join(',', $newarrayofstatus), 2);
    }
    continue;
  } elseif ($key == 'fk_user_assign' || $key == 'fk_user_create' || $key == 'fk_project') {
    if ($search[$key] > 0) {
      $sql .= natural_search($key, $search[$key], 2);
    }
    continue;
  }
 
  $mode_search = ((!empty($object->fields[$key]) && ($object->isInt($object->fields[$key]) || $object->isFloat($object->fields[$key]))) ? 1 : 0);
  // $search[$key] can be an array of values, or a string. We add filter if array not empty or if it is a string.
  if ((is_array($search[$key]) && !empty($search[$key])) || (!is_array($search[$key]) && $search[$key] != '')) {
    $sql .= natural_search($key, $search[$key], $mode_search);
  }
}
if ($search_all) {
  $sql .= natural_search(array_keys($fieldstosearchall), $search_all);
}
if ($search_societe) {
  $sql .= natural_search('s.nom', $search_societe);
}
if ($search_fk_project > 0) {
  $sql .= natural_search('fk_project', $search_fk_project, 2);
}
if ($search_date_start) {
  $sql .= " AND t.datec >= '".$db->idate($search_date_start)."'";
}
if ($search_date_end) {
  $sql .= " AND t.datec <= '".$db->idate($search_date_end)."'";
}
if ($search_dateread_start) {
  $sql .= " AND t.date_read >= '".$db->idate($search_dateread_start)."'";
}
if ($search_dateread_end) {
  $sql .= " AND t.date_read <= '".$db->idate($search_dateread_end)."'";
}
if ($search_dateclose_start) {
  $sql .= " AND t.date_close >= '".$db->idate($search_dateclose_start)."'";
}
if ($search_dateclose_end) {
  $sql .= " AND t.date_close <= '".$db->idate($search_dateclose_end)."'";
}
 
if (!$user->socid && ($mode == "mine" || (!$user->admin && $conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY))) {
  $sql .= " AND (t.fk_user_assign = ".((int) $user->id);
  if (empty($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY)) {
    $sql .= " OR t.fk_user_create = ".((int) $user->id);
  }
  $sql .= ")";
}
 
// Add where from extra fields
include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_search_sql.tpl.php';
// Add where from hooks
$parameters = array();
$reshook = $hookmanager->executeHooks('printFieldListWhere', $parameters, $object); // Note that $action and $object may have been modified by hook
$sql .= $hookmanager->resPrint;
 
// Count total nb of records
$nbtotalofrecords = '';
if (empty($conf->global->MAIN_DISABLE_FULL_SCANLIST)) {
  /* The fast and low memory method to get and count full list converts the sql into a sql count */
  $sqlforcount = preg_replace('/^'.preg_quote($sqlfields, '/').'/', 'SELECT COUNT(*) as nbtotalofrecords', $sql);
  $sqlforcount = preg_replace('/GROUP BY .*$/', '', $sqlforcount);
  $resql = $db->query($sqlforcount);
 
  if (! $resql) {
    dol_print_error($db);
  } else {
    $objforcount = $db->fetch_object($resql);
    $nbtotalofrecords = $objforcount->nbtotalofrecords;
    if (($page * $limit) > $nbtotalofrecords) { // if total of record found is smaller than page * limit, goto and load page 0
      $page = 0;
      $offset = 0;
    }
    $db->free($resql);
  }
}
 
// Complete request and execute it with limit
$sql .= $db->order($sortfield, $sortorder);
if ($limit) {
  $sql .= $db->plimit($limit + 1, $offset);
}
 
$resql = $db->query($sql);
if (!$resql) {
  dol_print_error($db);
  exit;
}
 
$num = $db->num_rows($resql);
 
// Direct jump if only one record found
if ($num == 1 && !empty($conf->global->MAIN_SEARCH_DIRECT_OPEN_IF_ONLY_ONE) && $search_all && !$page) {
  $obj = $db->fetch_object($resql);
  $id = $obj->rowid;
  header("Location: ".DOL_URL_ROOT.'/ticket/card.php?id='.$id);
  exit;
}
 
 
// Output page
// --------------------------------------------------------------------
 
llxHeader('', $title, $help_url, '', 0, 0, $morejs, $morecss, '', '');
 
if ($socid && !$projectid && !$project_ref && $user->rights->societe->lire) {
  $socstat = new Societe($db);
  $res = $socstat->fetch($socid);
  if ($res > 0) {
    $tmpobject = $object;
    $object = $socstat; // $object must be of type Societe when calling societe_prepare_head
    $head = societe_prepare_head($socstat);
    $object = $tmpobject;
 
    print dol_get_fiche_head($head, 'ticket', $langs->trans("ThirdParty"), -1, 'company');
 
    dol_banner_tab($socstat, 'socid', '', ($user->socid ? 0 : 1), 'rowid', 'nom');
 
    print '<div class="fichecenter">';
 
    print '<div class="underbanner clearboth"></div>';
    print '<table class="border centpercent tableforfield">';
 
    // Type Prospect/Customer/Supplier
    print '<tr><td class="titlefield">'.$langs->trans('NatureOfThirdParty').'</td><td>';
    print $socstat->getTypeUrl(1);
    print '</td></tr>';
 
    // Customer code
    if ($socstat->client && !empty($socstat->code_client)) {
      print '<tr><td class="titlefield">';
      print $langs->trans('CustomerCode').'</td><td>';
      print showValueWithClipboardCPButton(dol_escape_htmltag($socstat->code_client));
      $tmpcheck = $socstat->check_codeclient();
      if ($tmpcheck != 0 && $tmpcheck != -5) {
        print ' <span class="error">('.$langs->trans("WrongCustomerCode").')</span>';
      }
      print '</td>';
      print '</tr>';
    }
    // Supplier code
    if ($socstat->fournisseur && !empty($socstat->code_fournisseur)) {
      print '<tr><td class="titlefield">';
      print $langs->trans('SupplierCode').'</td><td>';
      print showValueWithClipboardCPButton(dol_escape_htmltag($socstat->code_fournisseur));
      $tmpcheck = $socstat->check_codefournisseur();
      if ($tmpcheck != 0 && $tmpcheck != -5) {
        print ' <span class="error">('.$langs->trans("WrongSupplierCode").')</span>';
      }
      print '</td>';
      print '</tr>';
    }
 
    print '</table>';
    print '</div>';
    print dol_get_fiche_end();
  }
}
 
if ($projectid > 0 || $project_ref) {
  $projectstat = new Project($db);
  if ($projectstat->fetch($projectid, $project_ref) > 0) {
    $projectid = $projectstat->id;
    $projectstat->fetch_thirdparty();
 
    $savobject = $object;
    $object = $projectstat;
 
    // To verify role of users
    //$userAccess = $object->restrictedProjectArea($user,'read');
    $userWrite = $projectstat->restrictedProjectArea($user, 'write');
    //$userDelete = $object->restrictedProjectArea($user,'delete');
    //print "userAccess=".$userAccess." userWrite=".$userWrite." userDelete=".$userDelete;
 
    $head = project_prepare_head($projectstat);
    print dol_get_fiche_head($head, 'ticket', $langs->trans("Project"), -1, ($projectstat->public ? 'projectpub' : 'project'));
 
    // Project card
 
    $linkback = '<a href="'.DOL_URL_ROOT.'/projet/list.php?restore_lastsearch_values=1">'.$langs->trans("BackToList").'</a>';
 
    $morehtmlref = '<div class="refidno">';
    // Title
    $morehtmlref .= $object->title;
    // Thirdparty
    if (!empty($object->thirdparty->id) && $object->thirdparty->id > 0) {
      $morehtmlref .= '<br>'.$langs->trans('ThirdParty').' : '.$object->thirdparty->getNomUrl(1, 'project');
    }
    $morehtmlref .= '</div>';
 
    // Define a complementary filter for search of next/prev ref.
    if (empty($user->rights->projet->all->lire)) {
      $objectsListId = $object->getProjectsAuthorizedForUser($user, 0, 0);
      $object->next_prev_filter = " rowid IN (".$db->sanitize(count($objectsListId) ? join(',', array_keys($objectsListId)) : '0').")";
    }
 
    dol_banner_tab($object, 'project_ref', $linkback, 1, 'ref', 'ref', $morehtmlref);
 
    print '<div class="fichecenter">';
    print '<div class="underbanner clearboth"></div>';
 
    print '<table class="border tableforfield" width="100%">';
 
    // Visibility
    print '<tr><td class="titlefield">'.$langs->trans("Visibility").'</td><td>';
    if ($projectstat->public) {
      print img_picto($langs->trans('SharedProject'), 'world', 'class="paddingrightonly"');
      print $langs->trans('SharedProject');
    } else {
      print img_picto($langs->trans('PrivateProject'), 'private', 'class="paddingrightonly"');
      print $langs->trans('PrivateProject');
    }
    print '</td></tr>';
 
    print "</table>";
 
    print '</div>';
    print dol_get_fiche_end();
 
    $object = $savobject;
  } else {
    print "ErrorRecordNotFound";
  }
}
 
$arrayofselected = is_array($toselect) ? $toselect : array();
 
$param = '';
if (!empty($contextpage) && $contextpage != $_SERVER["PHP_SELF"]) {
  $param .= '&contextpage='.urlencode($contextpage);
}
if ($limit > 0 && $limit != $conf->liste_limit) {
  $param .= '&limit='.urlencode($limit);
}
foreach ($search as $key => $val) {
  if (is_array($search[$key])) {
    foreach ($search[$key] as $skey) {
      if ($skey != '') {
        $param .= (!empty($val)) ? '&search_'.$key.'[]='.urlencode($skey) : "";
      }
    }
  } elseif ($search[$key] != '') {
    $param .= '&search_'.$key.'='.urlencode($search[$key]);
  }
}
if ($optioncss != '') {
  $param .= '&optioncss='.urlencode($optioncss);
}
// Add $param from extra fields
include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_search_param.tpl.php';
// Add $param from hooks
$parameters = array();
$reshook = $hookmanager->executeHooks('printFieldListSearchParam', $parameters, $object); // Note that $action and $object may have been modified by hook
$param .= $hookmanager->resPrint;
if ($socid > 0) {
  $param .= '&socid='.urlencode($socid);
}
if ($search_societe) {
  $param .= '&search_societe='.urlencode($search_societe);
}
if ($projectid > 0) {
  $param .= '&projectid='.urlencode($projectid);
}
if ($search_date_start) {
  $tmparray = dol_getdate($search_date_start);
  $param .= '&search_date_startday='.urlencode($tmparray['mday']);
  $param .= '&search_date_startmonth='.urlencode($tmparray['mon']);
  $param .= '&search_date_startyear='.urlencode($tmparray['year']);
}
if ($search_date_end) {
  $tmparray = dol_getdate($search_date_end);
  $param .= '&search_date_endday='.urlencode($tmparray['mday']);
  $param .= '&search_date_endmonth='.urlencode($tmparray['mon']);
  $param .= '&search_date_endyear='.urlencode($tmparray['year']);
}
if ($search_dateread_start) {
  $tmparray = dol_getdate($search_dateread_start);
  $param .= '&search_dateread_startday='.urlencode($tmparray['mday']);
  $param .= '&search_dateread_startmonth='.urlencode($tmparray['mon']);
  $param .= '&search_dateread_startyear='.urlencode($tmparray['year']);
}
if ($search_dateread_end) {
  $tmparray = dol_getdate($search_dateread_end);
  $param .= '&search_dateread_endday='.urlencode($tmparray['mday']);
  $param .= '&search_dateread_endmonth='.urlencode($tmparray['mon']);
  $param .= '&search_dateread_endyear='.urlencode($tmparray['year']);
}
if ($search_dateclose_start) {
  $tmparray = dol_getdate($search_dateclose_start);
  $param .= '&search_dateclose_startday='.urlencode($tmparray['mday']);
  $param .= '&search_dateclose_startmonth='.urlencode($tmparray['mon']);
  $param .= '&search_dateclose_startyear='.urlencode($tmparray['year']);
}
if ($search_dateclose_end) {
  $tmparray = dol_getdate($search_dateclose_end);
  $param .= '&search_date_endday='.urlencode($tmparray['mday']);
  $param .= '&search_date_endmonth='.urlencode($tmparray['mon']);
  $param .= '&search_date_endyear='.urlencode($tmparray['year']);
}
 
// List of mass actions available
$arrayofmassactions = array(
  //'presend'=>img_picto('', 'email', 'class="pictofixedwidth"').$langs->trans("SendByMail"),
  //'builddoc'=>img_picto('', 'pdf', 'class="pictofixedwidth"').$langs->trans("PDFMerge"),
);
if ($permissiontoadd) {
  $arrayofmassactions['presendonclose'] = img_picto('', 'close_title', 'class="pictofixedwidth"').$langs->trans("Close");
  $arrayofmassactions['reopen'] = img_picto('', 'folder-open', 'class="pictofixedwidth"').$langs->trans("ReOpen");
}
if ($permissiontodelete) {
  $arrayofmassactions['predelete'] = img_picto('', 'delete', 'class="pictofixedwidth"').$langs->trans("Delete");
}
if (GETPOST('nomassaction', 'int') || in_array($massaction, array('presend', 'predelete'))) {
  $arrayofmassactions = array();
}
$massactionbutton = $form->selectMassAction('', $arrayofmassactions);
 
print '<form method="POST" id="searchFormList" action="'.$_SERVER["PHP_SELF"].'">'."\n";
if ($optioncss != '') {
  print '<input type="hidden" name="optioncss" value="'.$optioncss.'">';
}
print '<input type="hidden" name="token" value="'.newToken().'">';
print '<input type="hidden" name="formfilteraction" id="formfilteraction" value="list">';
print '<input type="hidden" name="action" value="list">';
print '<input type="hidden" name="sortfield" value="'.$sortfield.'">';
print '<input type="hidden" name="sortorder" value="'.$sortorder.'">';
print '<input type="hidden" name="contextpage" value="'.$contextpage.'">';
print '<input type="hidden" name="mode" value="'.$mode.'" >';
 
if ($socid) {
  print '<input type="hidden" name="socid" value="'.$socid.'" >';
}
if ($projectid) {
  print '<input type="hidden" name="projectid" value="'.$projectid.'" >';
}
 
$url = DOL_URL_ROOT.'/ticket/card.php?action=create'.($socid ? '&socid='.$socid : '').($projectid ? '&origin=projet_project&originid='.$projectid : '');
if (!empty($socid)) {
  $url .= '&socid='.$socid;
}
$newcardbutton = dolGetButtonTitle($langs->trans('NewTicket'), '', 'fa fa-plus-circle', $url, '', $user->rights->ticket->write);
 
$picto = 'ticket';
if ($socid > 0) {
  $picto = '';
}
 
print_barre_liste($title, $page, $_SERVER["PHP_SELF"], $param, $sortfield, $sortorder, $massactionbutton, $num, $nbtotalofrecords, $picto, 0, $newcardbutton, '', $limit, 0, 0, 1);
 
if ($mode == 'mine') {
  print '<div class="opacitymedium">'.$langs->trans('TicketAssignedToMeInfos').'</div><br>';
}
// Add code for pre mass action (confirmation or email presend form)
$topicmail = "SendTicketRef";
$modelmail = "ticket";
$objecttmp = new Ticket($db);
$trackid = 'tic'.$object->id;
include DOL_DOCUMENT_ROOT.'/core/tpl/massactions_pre.tpl.php';
 
// confirm auto send on close
if ($massaction == 'presendonclose') {
  $hidden_form = array([
    "type" => "hidden",
    "name" => "massaction",
    "value" => "close"
  ]);
  $selectedchoice = (!empty($conf->global->TICKET_NOTIFY_AT_CLOSING)) ? "yes" : "no";
  print $form->formconfirm($_SERVER["PHP_SELF"], $langs->trans("ConfirmMassTicketClosingSendEmail"), $langs->trans("ConfirmMassTicketClosingSendEmailQuestion"), 'confirm_send_close', $hidden_form, $selectedchoice, 0, 200, 500, 1);
}
 
if ($search_all) {
  $setupstring = '';
  foreach ($fieldstosearchall as $key => $val) {
    $fieldstosearchall[$key] = $langs->trans($val);
    $setupstring .= $key."=".$val.";";
  }
  print '<!-- Search done like if PRODUCT_QUICKSEARCH_ON_FIELDS = '.$setupstring.' -->'."\n";
  print '<div class="divsearchfieldfilter">'.$langs->trans("FilterOnInto", $search_all).join(', ', $fieldstosearchall).'</div>'."\n";
}
 
$moreforfilter = '';
/*$moreforfilter.='<div class="divsearchfield">';
$moreforfilter.= $langs->trans('MyFilter') . ': <input type="text" name="search_myfield" value="'.dol_escape_htmltag($search_myfield).'">';
$moreforfilter.= '</div>';*/
 
$parameters = array();
$reshook = $hookmanager->executeHooks('printFieldPreListTitle', $parameters, $object); // Note that $action and $object may have been modified by hook
if (empty($reshook)) {
  $moreforfilter .= $hookmanager->resPrint;
} else {
  $moreforfilter = $hookmanager->resPrint;
}
 
if (!empty($moreforfilter)) {
  print '<div class="liste_titre liste_titre_bydiv centpercent">';
  print $moreforfilter;
  print '</div>';
}
 
$varpage = empty($contextpage) ? $_SERVER["PHP_SELF"] : $contextpage;
$selectedfields = $form->multiSelectArrayWithCheckbox('selectedfields', $arrayfields, $varpage); // This also change content of $arrayfields
$selectedfields .= (count($arrayofmassactions) ? $form->showCheckAddButtons('checkforselect', 1) : '');
 
print '<div class="div-table-responsive">'; // You can use div-table-responsive-no-min if you dont need reserved height for your table
print '<div class="div-table-responsive-inside">';
print '<table class="tagtable nobottomiftotal liste'.($moreforfilter ? " listwithfilterbefore" : "").'">'."\n";
 
 
// Fields title search
// --------------------------------------------------------------------
print '<tr class="liste_titre">';
foreach ($object->fields as $key => $val) {
  $cssforfield = (empty($val['csslist']) ? (empty($val['css']) ? '' : $val['css']) : $val['csslist']);
  if ($key == 'fk_statut') {
    $cssforfield .= ($cssforfield ? ' ' : '').'center';
  } elseif (in_array($val['type'], array('date', 'datetime', 'timestamp'))) {
    $cssforfield .= ($cssforfield ? ' ' : '').'center';
  } elseif (in_array($val['type'], array('timestamp'))) {
    $cssforfield .= ($cssforfield ? ' ' : '').'nowrap';
  } elseif (in_array($val['type'], array('double(24,8)', 'double(6,3)', 'integer', 'real', 'price')) && $val['label'] != 'TechnicalID' && empty($val['arrayofkeyval'])) {
    $cssforfield .= ($cssforfield ? ' ' : '').'right';
  }
  if (!empty($arrayfields['t.'.$key]['checked'])) {
    if ($key == 'progress') {
      print '<td class="liste_titre right'.($cssforfield ? ' '.$cssforfield : '').'">';
      print '<input type="text" class="flat maxwidth50" name="search_'.$key.'" value="'.dol_escape_htmltag(empty($search[$key]) ? '' : $search[$key]).'">';
      print '</td>';
    } elseif ($key == 'type_code') {
      print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'">';
      $formTicket->selectTypesTickets(dol_escape_htmltag(empty($search[$key]) ? '' : $search[$key]), 'search_'.$key.'', '', 2, 1, 1, 0, ($val['css'] ? $val['css'] : 'maxwidth150'));
      print '</td>';
    } elseif ($key == 'category_code') {
      print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'">';
      $formTicket->selectGroupTickets(dol_escape_htmltag(empty($search[$key]) ? '' : $search[$key]), 'search_'.$key.'', '', 2, 1, 1, 0, ($val['css'] ? $val['css'] : 'maxwidth150'));
      print '</td>';
    } elseif ($key == 'severity_code') {
      print '<td class="liste_titre center'.($cssforfield ? ' '.$cssforfield : '').'">';
      $formTicket->selectSeveritiesTickets(dol_escape_htmltag(empty($search[$key]) ? '' : $search[$key]), 'search_'.$key.'', '', 2, 1, 1, 0, ($val['css'] ? $val['css'] : 'maxwidth150'));
      print '</td>';
    } elseif ($key == 'fk_user_assign' || $key == 'fk_user_create') {
      print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'">';
      print $form->select_dolusers((empty($search[$key]) ? '' : $search[$key]), 'search_'.$key, 1, null, 0, '', '', '0', 0, 0, '', 0, '', ($val['css'] ? $val['css'] : 'maxwidth100'));
      print '</td>';
    } elseif ($key == 'fk_statut') {
      $arrayofstatus = array();
      $arrayofstatus['openall'] = '-- '.$langs->trans('OpenAll').' --';
      foreach ($object->statuts_short as $key2 => $val2) {
        if ($key2 == Ticket::STATUS_CLOSED) {
          $arrayofstatus['closeall'] = '-- '.$langs->trans('ClosedAll').' --';
        }
        $arrayofstatus[$key2] = $val2;
      }
      print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'">';
      //var_dump($arrayofstatus);
      //var_dump($search['fk_statut']);
      //var_dump(array_values($search[$key]));
      $selectedarray = null;
      if (!empty($search[$key])) {
        $selectedarray = array_values($search[$key]);
      }
      print Form::multiselectarray('search_fk_statut', $arrayofstatus, $selectedarray, 0, 0, 'minwidth100imp maxwidth150', 1, 0, '', '', '');
      print '</td>';
    } elseif ($key == "fk_soc") {
      print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'"><input type="text" class="flat maxwidth75" name="search_societe" value="'.dol_escape_htmltag($search_societe).'"></td>';
    } elseif ($key == "datec" || $key == 'date_read' || $key == 'date_close') {
      print '<td class="liste_titre center">';
      print '<div class="nowrap">';
      switch ($key) {
        case 'datec':
          print $form->selectDate($search_date_start ?: -1, 'search_date_start', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("From"));
          break;
        case 'date_read':
          print $form->selectDate($search_dateread_start ?: -1, 'search_dateread_start', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("From"));
          break;
        case 'date_close':
          print $form->selectDate($search_dateclose_start ?: -1, 'search_dateclose_start', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("From"));
      }
      print '</div>';
      print '<div class="nowrap">';
      switch ($key) {
        case 'datec':
          print $form->selectDate($search_date_end ?: -1, 'search_date_end', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("to"));
          break;
        case 'date_read':
          print $form->selectDate($search_dateread_end ?: -1, 'search_dateread_end', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("to"));
          break;
        case 'date_close':
          print $form->selectDate($search_dateclose_end ?: -1, 'search_dateclose_end', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("to"));
      }
      print '</div>';
      print '</td>';
    } else {
      print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'">';
      if (!empty($val['arrayofkeyval']) && is_array($val['arrayofkeyval'])) {
        print $form->selectarray('search_'.$key, $val['arrayofkeyval'], $search[$key], $val['notnull'], 0, 0, '', 1, 0, 0, '', 'maxwidth100', 1);
      } elseif (strpos($val['type'], 'integer:') === 0) {
        print $object->showInputField($val, $key, $search[$key], '', '', 'search_', 'maxwidth150', 1);
      } elseif (!preg_match('/^(date|timestamp)/', $val['type'])) {
        print '<input type="text" class="flat maxwidth75" name="search_'.$key.'" value="'.dol_escape_htmltag(empty($search[$key]) ? '' : $search[$key]).'">';
      }
      print '</td>';
    }
  }
}
// Extra fields
include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_search_input.tpl.php';
 
// Fields from hook
$parameters = array('arrayfields'=>$arrayfields);
$reshook = $hookmanager->executeHooks('printFieldListOption', $parameters, $object); // Note that $action and $object may have been modified by hook
print $hookmanager->resPrint;
// Action column
print '<td class="liste_titre maxwidthsearch">';
$searchpicto = $form->showFilterButtons();
print $searchpicto;
print '</td>';
print '</tr>'."\n";
 
 
// Fields title label
// --------------------------------------------------------------------
print '<tr class="liste_titre">';
foreach ($object->fields as $key => $val) {
  $cssforfield = (empty($val['csslist']) ? (empty($val['css']) ? '' : $val['css']) : $val['csslist']);
  if ($key == 'fk_statut' || $key == 'severity_code') {
    $cssforfield .= ($cssforfield ? ' ' : '').'center';
  } elseif (in_array($val['type'], array('date', 'datetime', 'timestamp'))) {
    $cssforfield .= ($cssforfield ? ' ' : '').'center';
  } elseif (in_array($val['type'], array('timestamp'))) {
    $cssforfield .= ($cssforfield ? ' ' : '').'nowrap';
  } elseif (in_array($val['type'], array('double(24,8)', 'double(6,3)', 'integer', 'real', 'price')) && $val['label'] != 'TechnicalID' && empty($val['arrayofkeyval'])) {
    $cssforfield .= ($cssforfield ? ' ' : '').'right';
  }
  if (!empty($arrayfields['t.'.$key]['checked'])) {
    print getTitleFieldOfList($arrayfields['t.'.$key]['label'], 0, $_SERVER['PHP_SELF'], 't.'.$key, '', $param, ($cssforfield ? 'class="'.$cssforfield.'"' : ''), $sortfield, $sortorder, ($cssforfield ? $cssforfield.' ' : ''))."\n";
  }
}
$totalarray = array(
  'nbfield' => 0,
);
// Extra fields
include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_search_title.tpl.php';
// Hook fields
$parameters = array(
  'arrayfields' => $arrayfields,
  'param' => $param,
  'sortfield' => $sortfield,
  'sortorder' => $sortorder,
  'totalarray' => &$totalarray,
);
$reshook = $hookmanager->executeHooks('printFieldListTitle', $parameters, $object); // Note that $action and $object may have been modified by hook
print $hookmanager->resPrint;
print getTitleFieldOfList($selectedfields, 0, $_SERVER["PHP_SELF"], '', '', '', '', $sortfield, $sortorder, 'center maxwidthsearch ')."\n";
print '</tr>'."\n";
 
 
// Detect if we need a fetch on each output line
$needToFetchEachLine = 0;
if (isset($extrafields->attributes[$object->table_element]['computed']) && is_array($extrafields->attributes[$object->table_element]['computed']) && count($extrafields->attributes[$object->table_element]['computed']) > 0) {
  foreach ($extrafields->attributes[$object->table_element]['computed'] as $key => $val) {
    if (preg_match('/\$object/', $val)) {
      $needToFetchEachLine++; // There is at least one compute field that use $object
    }
  }
}
 
 
// Loop on record
// --------------------------------------------------------------------
$i = 0;
$totalarray = array();
$totalarray['nbfield'] = 0;
$now = dol_now();
 
$cacheofoutputfield = array();
while ($i < ($limit ? min($num, $limit) : $num)) {
  $obj = $db->fetch_object($resql);
  if (empty($obj)) {
    break; // Should not happen
  }
 
  // Store properties in $object
  $object->setVarsFromFetchObj($obj);
  $object->status = $object->fk_statut; // fk_statut is deprecated
 
  // Show here line of result
  print '<tr class="oddeven">';
  foreach ($object->fields as $key => $val) {
    $cssforfield = (empty($val['csslist']) ? (empty($val['css']) ? '' : $val['css']) : $val['csslist']);
    if (in_array($val['type'], array('date', 'datetime', 'timestamp'))) {
      $cssforfield .= ($cssforfield ? ' ' : '').'center';
    }
    if (in_array($val['type'], array('timestamp'))) {
      $cssforfield .= ($cssforfield ? ' ' : '').'nowrap';
    }
    if (in_array($key, array('ref', 'fk_project'))) {
      $cssforfield .= ($cssforfield ? ' ' : '').'nowraponall';
    }
    if ($key == 'fk_statut' || $key == 'severity_code') {
      $cssforfield .= ($cssforfield ? ' ' : '').'center';
    }
    if (!empty($arrayfields['t.'.$key]['checked'])) {
      print '<td';
      if ($cssforfield || (array_key_exists('css', $val) && $val['css'])) {
        print ' class="';
      }
      print $cssforfield;
      if ($cssforfield && array_key_exists('css', $val) && $val['css']) {
        print ' ';
      }
      if (array_key_exists('css', $val)) {
        print $val['css'];
      }
      if ($cssforfield || (array_key_exists('css', $val) && $val['css'])) {
        print '"';
      }
      print '>';
      if ($key == 'fk_statut') {
        print $object->getLibStatut(5);
      } elseif ($key == 'subject') {
        $s = $obj->subject;
        print '<span title="'.dol_escape_htmltag($s).'">';
        print dol_escape_htmltag($s);
        print '</span>';
      } elseif ($key == 'type_code') {
        $s = $langs->getLabelFromKey($db, 'TicketTypeShort'.$object->type_code, 'c_ticket_type', 'code', 'label', $object->type_code);
        print '<span title="'.dol_escape_htmltag($s).'">';
        print $s;
        print '</span>';
      } elseif ($key == 'category_code') {
        $s = $langs->getLabelFromKey($db, 'TicketCategoryShort'.$object->category_code, 'c_ticket_category', 'code', 'label', $object->category_code);
        print '<span title="'.dol_escape_htmltag($s).'">';
        print $s;
        print '</span>';
      } elseif ($key == 'severity_code') {
        $s = $langs->getLabelFromKey($db, 'TicketSeverityShort'.$object->severity_code, 'c_ticket_severity', 'code', 'label', $object->severity_code);
        print '<span title="'.dol_escape_htmltag($s).'">';
        print $s;
        print '</span>';
      } elseif ($key == 'tms') {
        print dol_print_date($db->jdate($obj->$key), 'dayhour', 'tzuser');
      } elseif ($key == 'fk_user_create') {
        if ($object->fk_user_create > 0) {
          if (isset($conf->cache['user'][$object->fk_user_create])) {
            $user_temp = $conf->cache['user'][$object->fk_user_create];
          } else {
            $user_temp = new User($db);
            $user_temp->fetch($object->fk_user_create);
            $conf->cache['user'][$object->fk_user_create] = $user_temp;
          }
          print $user_temp->getNomUrl(-1);
        }
      } elseif ($key == 'fk_user_assign') {
        if ($object->fk_user_assign > 0) {
          if (isset($conf->cache['user'][$object->fk_user_assign])) {
            $user_temp = $conf->cache['user'][$object->fk_user_assign];
          } else {
            $user_temp = new User($db);
            $user_temp->fetch($object->fk_user_assign);
            $conf->cache['user'][$object->fk_user_assign] = $user_temp;
          }
          print $user_temp->getNomUrl(-1);
        }
      } elseif (in_array($val['type'], array('date', 'datetime', 'timestamp'))) {
        print $object->showOutputField($val, $key, $db->jdate($obj->$key), '');
      } elseif ($key == 'ref') {
        print $object->showOutputField($val, $key, $obj->$key, '');
 
        // display a warning on untreated tickets
        $is_open = ($object->status != Ticket::STATUS_CLOSED && $object->status != Ticket::STATUS_CANCELED );
        $should_show_warning = (!empty($conf->global->TICKET_DELAY_SINCE_LAST_RESPONSE) || !empty($conf->global->TICKET_DELAY_BEFORE_FIRST_RESPONSE));
        if ($is_open && $should_show_warning) {
          $date_last_msg_sent = (int) $object->date_last_msg_sent;
          $hour_diff = ($now - $date_last_msg_sent) / 3600 ;
 
          if (!empty($conf->global->TICKET_DELAY_BEFORE_FIRST_RESPONSE && $date_last_msg_sent == 0)) {
            $creation_date =  $object->datec;
            $hour_diff_creation = ($now - $creation_date) / 3600 ;
            if ($hour_diff_creation > $conf->global->TICKET_DELAY_BEFORE_FIRST_RESPONSE) {
              print " " . img_picto($langs->trans('Late') . ' : ' . $langs->trans('TicketsDelayForFirstResponseTooLong', $conf->global->TICKET_DELAY_BEFORE_FIRST_RESPONSE), 'warning', 'style="color: red;"', false, 0, 0, '', '');
            }
          } elseif (!empty($conf->global->TICKET_DELAY_SINCE_LAST_RESPONSE) && $hour_diff > $conf->global->TICKET_DELAY_SINCE_LAST_RESPONSE) {
            print " " . img_picto($langs->trans('Late') . ' : ' . $langs->trans('TicketsDelayFromLastResponseTooLong', $conf->global->TICKET_DELAY_SINCE_LAST_RESPONSE), 'warning');
          }
        }
      } else {  // Example: key=fk_soc, obj->key=123 val=array('type'=>'integer', ...
        $tmp = explode(':', $val['type']);
        if ($tmp[0] == 'integer' && !empty($tmp[1]) && class_exists($tmp[1])) {
          // It is a type of an foreign field. We will try to reduce the number of fetch that the showOutputField is making.
          //var_dump('eeee-'.$key.'-'.$obj->$key.'-'.$val['type']);
          if ($key && $obj->$key && $val['type'] && array_key_exists($key.'-'.$obj->$key.'-'.$val['type'], $cacheofoutputfield)) {
            $result = $cacheofoutputfield[$key.'-'.$obj->$key.'-'.$val['type']];
          } else {
            $result = $object->showOutputField($val, $key, $obj->$key, '');
            $cacheofoutputfield[$key.'-'.$obj->$key.'-'.$val['type']] = $result;
          }
        } else {
          $result = $object->showOutputField($val, $key, $obj->$key, '');
        }
        print $result;
      }
 
      print '</td>';
      if (!$i) {
        $totalarray['nbfield']++;
      }
      if (!empty($val['isameasure']) && $val['isameasure'] == 1) {
        if (!$i) {
          $totalarray['pos'][$totalarray['nbfield']] = 't.'.$key;
        }
        if (!isset($totalarray['val'])) {
          $totalarray['val'] = array();
        }
        if (!isset($totalarray['val']['t.'.$key])) {
          $totalarray['val']['t.'.$key] = 0;
        }
        $totalarray['val']['t.'.$key] += $object->$key;
      }
    }
  }
  // Extra fields
  include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_print_fields.tpl.php';
  // Fields from hook
  $parameters = array('arrayfields'=>$arrayfields, 'object'=>$object, 'obj'=>$obj, 'i'=>$i, 'totalarray'=>&$totalarray);
  $reshook = $hookmanager->executeHooks('printFieldListValue', $parameters, $object); // Note that $action and $object may have been modified by hook
  print $hookmanager->resPrint;
  // Action column
  print '<td class="nowrap center">';
  if ($massactionbutton || $massaction) {   // If we are in select mode (massactionbutton defined) or if we have already selected and sent an action ($massaction) defined
    $selected = 0;
    if (in_array($obj->rowid, $arrayofselected)) {
      $selected = 1;
    }
    print '<input id="cb'.$obj->rowid.'" class="flat checkforselect" type="checkbox" name="toselect[]" value="'.$obj->rowid.'"'.($selected ? ' checked="checked"' : '').'>';
  }
  print '</td>';
  if (!$i) {
    $totalarray['nbfield']++;
  }
 
  print '</tr>'."\n";
 
  $i++;
}
 
// Show total line
include DOL_DOCUMENT_ROOT.'/core/tpl/list_print_total.tpl.php';
 
 
// If no record found
if ($num == 0) {
  $colspan = 1;
  foreach ($arrayfields as $key => $val) {
    if (!empty($val['checked'])) {
      $colspan++;
    }
  }
  print '<tr><td colspan="'.$colspan.'"><span class="opacitymedium">'.$langs->trans("NoRecordFound").'</span></td></tr>';
}
 
 
$db->free($resql);
 
$parameters = array('arrayfields'=>$arrayfields, 'sql'=>$sql);
$reshook = $hookmanager->executeHooks('printFieldListFooter', $parameters, $object); // Note that $action and $object may have been modified by hook
print $hookmanager->resPrint;
 
print '</table>'."\n";
print '</div>'."\n";
print '</div>'."\n";  // end div-responsive-inside
 
print '</form>'."\n";
 
 
 
if (in_array('builddoc', $arrayofmassactions) && ($nbtotalofrecords === '' || $nbtotalofrecords)) {
  $hidegeneratedfilelistifempty = 1;
  if ($massaction == 'builddoc' || $action == 'remove_file' || $show_files) {
    $hidegeneratedfilelistifempty = 0;
  }
 
  require_once DOL_DOCUMENT_ROOT.'/core/class/html.formfile.class.php';
  $formfile = new FormFile($db);
 
  // Show list of available documents
  $urlsource = $_SERVER['PHP_SELF'].'?sortfield='.$sortfield.'&sortorder='.$sortorder;
  $urlsource .= str_replace('&amp;', '&', $param);
 
  $filedir = $diroutputmassaction;
  $genallowed = $permissiontoread;
  $delallowed = $permissiontoadd;
 
  print $formfile->showdocuments('massfilesarea_ticket', '', $filedir, $urlsource, 0, $delallowed, '', 1, 1, 0, 48, 1, $param, $title, '', '', '', null, $hidegeneratedfilelistifempty);
}
 
// End of page
llxFooter();
$db->close();