24 if (!defined(
'NOREQUIREMENU')) {
25 define(
'NOREQUIREMENU',
'1');
28 if (!defined(
"NOLOGIN")) {
29 define(
"NOLOGIN",
'1');
31 if (!defined(
'NOIPCHECK')) {
32 define(
'NOIPCHECK',
'1');
34 if (!defined(
'NOBROWSERNOTIF')) {
35 define(
'NOBROWSERNOTIF',
'1');
41 $entity = (!empty($_GET[
'entity']) ? (int) $_GET[
'entity'] : (!empty($_POST[
'entity']) ? (int) $_POST[
'entity'] : 1));
42 if (is_numeric($entity)) {
43 define(
"DOLENTITY", $entity);
46 require
'../../main.inc.php';
47 require_once DOL_DOCUMENT_ROOT.
'/ticket/class/actions_ticket.class.php';
48 require_once DOL_DOCUMENT_ROOT.
'/core/class/html.formticket.class.php';
49 require_once DOL_DOCUMENT_ROOT.
'/core/class/CMailFile.class.php';
50 require_once DOL_DOCUMENT_ROOT.
'/core/lib/ticket.lib.php';
51 require_once DOL_DOCUMENT_ROOT.
'/core/lib/security.lib.php';
52 require_once DOL_DOCUMENT_ROOT.
'/core/lib/company.lib.php';
53 require_once DOL_DOCUMENT_ROOT.
'/core/lib/payments.lib.php';
56 $langs->loadLangs(array(
"companies",
"other",
"ticket"));
59 $action =
GETPOST(
'action',
'aZ09');
60 $cancel =
GETPOST(
'cancel',
'aZ09');
62 $track_id =
GETPOST(
'track_id',
'alpha');
63 $email = strtolower(
GETPOST(
'email',
'alpha'));
65 if (
GETPOST(
'btn_view_ticket_list')) {
66 unset($_SESSION[
'track_id_customer']);
67 unset($_SESSION[
'email_customer']);
69 if (isset($_SESSION[
'track_id_customer'])) {
70 $track_id = $_SESSION[
'track_id_customer'];
72 if (isset($_SESSION[
'email_customer'])) {
73 $email = strtolower($_SESSION[
'email_customer']);
79 $hookmanager->initHooks(array(
'ticketpubliclist',
'globalcard'));
81 if (empty($conf->ticket->enabled)) {
92 $backtopage = DOL_URL_ROOT.
'/public/ticket/index.php';
94 header(
"Location: ".$backtopage);
98 if ($action ==
"view_ticketlist") {
100 $display_ticket_list =
false;
101 if (!strlen($track_id)) {
103 array_push($object->errors, $langs->trans(
"ErrorFieldRequired", $langs->transnoentities(
"TicketTrackId")));
107 if (!strlen($email)) {
109 array_push($object->errors, $langs->trans(
"ErrorFieldRequired", $langs->transnoentities(
"Email")));
114 array_push($object->errors, $langs->trans(
"ErrorEmailOrTrackingInvalid"));
120 $ret = $object->fetch(
'',
'', $track_id);
122 if ($ret && $object->id > 0) {
124 $contacts = $object->liste_contact(-1,
'external');
125 foreach ($contacts as $contact) {
126 if (strtolower($contact[
'email']) == $email) {
127 $display_ticket_list =
true;
128 $_SESSION[
'email_customer'] = $email;
129 $_SESSION[
'track_id_customer'] = $track_id;
132 $display_ticket_list =
false;
135 if ($object->fk_soc > 0) {
136 $object->fetch_thirdparty();
137 if ($email == strtolower($object->thirdparty->email)) {
138 $display_ticket_list =
true;
139 $_SESSION[
'email_customer'] = $email;
140 $_SESSION[
'track_id_customer'] = $track_id;
143 if ($object->fk_user_create > 0) {
144 $tmpuser =
new User($db);
145 $tmpuser->fetch($object->fk_user_create);
146 if ($email == strtolower($tmpuser->email)) {
147 $display_ticket_list =
true;
148 $_SESSION[
'email_customer'] = $email;
149 $_SESSION[
'track_id_customer'] = $track_id;
154 if ($email == $emailorigin) {
155 $display_ticket_list =
true;
156 $_SESSION[
'email_customer'] = $email;
157 $_SESSION[
'track_id_customer'] = $track_id;
161 array_push($object->errors, $langs->trans(
"ErrorTicketNotFound", $track_id));
166 if ($error || $errors) {
177 $user_assign =
new User($db);
178 $user_create =
new User($db);
181 if (!$conf->global->TICKET_ENABLE_PUBLIC_INTERFACE) {
182 print
'<div class="error">'.$langs->trans(
'TicketPublicInterfaceForbidden').
'</div>';
187 $arrayofjs = array();
188 $arrayofcss = array(
'/ticket/css/styles.css.php');
190 llxHeaderTicket($langs->trans(
"Tickets"),
"", 0, 0, $arrayofjs, $arrayofcss);
194 if ($action ==
"view_ticketlist") {
195 print
'<div class="ticketpublicarealist">';
198 if ($display_ticket_list) {
200 $search_fk_status =
GETPOST(
"search_fk_status",
'alpha');
201 $search_subject =
GETPOST(
"search_subject",
'alpha');
202 $search_type =
GETPOST(
"search_type",
'alpha');
203 $search_category =
GETPOST(
"search_category",
'alpha');
204 $search_severity =
GETPOST(
"search_severity",
'alpha');
205 $search_fk_user_create =
GETPOST(
"search_fk_user_create",
'int');
206 $search_fk_user_assign =
GETPOST(
"search_fk_user_assign",
'int');
209 $url_page_current =
dol_buildpath(
'/public/ticket/list.php', 1);
212 if (
GETPOST(
"button_removefilter_x")) {
213 $search_fk_status =
'';
214 $search_subject =
'';
216 $search_category =
'';
217 $search_severity =
'';
218 $search_fk_user_create =
'';
219 $search_fk_user_assign =
'';
224 $extrafields->fetch_name_optionals_label($object->table_element);
226 $search_array_options = $extrafields->getOptionalsFromPost($object->table_element,
'',
'search_');
230 $param =
'&action=view_ticketlist';
231 if (!empty($entity) && !empty($conf->multicompany->enabled)) {
232 $param .=
'&entity='.((int) $entity);
236 $arrayfields = array(
237 't.datec' => array(
'label' => $langs->trans(
"Date"),
'checked' => 1),
238 't.date_read' => array(
'label' => $langs->trans(
"TicketReadOn"),
'checked' => 0),
239 't.date_close' => array(
'label' => $langs->trans(
"TicketCloseOn"),
'checked' => 0),
240 't.ref' => array(
'label' => $langs->trans(
"Ref"),
'checked' => 1),
242 't.fk_statut' => array(
'label' => $langs->trans(
"Status"),
'checked' => 1),
243 't.subject' => array(
'label' => $langs->trans(
"Subject"),
'checked' => 1),
244 'type.code' => array(
'label' => $langs->trans(
"Type"),
'checked' => 1),
245 'category.code' => array(
'label' => $langs->trans(
"Category"),
'checked' => 1),
246 'severity.code' => array(
'label' => $langs->trans(
"Severity"),
'checked' => 1),
247 't.progress' => array(
'label' => $langs->trans(
"Progression"),
'checked' => 0),
249 't.fk_user_create' => array(
'label' => $langs->trans(
"Author"),
'checked' => 1),
250 't.fk_user_assign' => array(
'label' => $langs->trans(
"AssignedTo"),
'checked' => 0),
259 if (isset($extrafields->attributes[$object->table_element][
'label']) && is_array($extrafields->attributes[$object->table_element][
'label']) && count($extrafields->attributes[$object->table_element][
'label'])) {
260 foreach ($extrafields->attributes[$object->table_element][
'label'] as $key => $val) {
261 if ($extrafields->attributes[$object->table_element][
'type'][$key] !=
'separate') {
262 $arrayfields[
"ef.".$key] = array(
'label' => $extrafields->attributes[$object->table_element][
'label'][$key],
'checked' => ($extrafields->attributes[$object->table_element][
'list'][$key] < 0) ? 0 : 1,
'position' => $extrafields->attributes[$object->table_element][
'pos'][$key],
'enabled' =>(abs($extrafields->attributes[$object->table_element][
'list'][$key]) != 3) && $extrafields->attributes[$object->table_element][
'perms'][$key]);
266 if (!empty($search_subject)) {
267 $filter[
't.subject'] = $search_subject;
268 $param .=
'&search_subject='.urlencode($search_subject);
270 if (!empty($search_type)) {
271 $filter[
't.type_code'] = $search_type;
272 $param .=
'&search_type='.urlencode($search_type);
274 if (!empty($search_category)) {
275 $filter[
't.category_code'] = $search_category;
276 $param .=
'&search_category='.urlencode($search_category);
278 if (!empty($search_severity)) {
279 $filter[
't.severity_code'] = $search_severity;
280 $param .=
'&search_severity='.urlencode($search_severity);
282 if (!empty($search_fk_user_assign)) {
284 if ($search_fk_user_assign > 0) {
285 $filter[
't.fk_user_assign'] = $search_fk_user_assign;
286 $param .=
'&search_fk_user_assign='.urlencode($search_fk_user_assign);
289 if (!empty($search_fk_user_create)) {
291 if ($search_fk_user_create > 0) {
292 $filter[
't.fk_user_create'] = $search_fk_user_create;
293 $param .=
'&search_fk_user_create='.urlencode($search_fk_user_create);
296 if ((isset($search_fk_status) && $search_fk_status !=
'') && $search_fk_status !=
'-1' && $search_fk_status !=
'non_closed') {
297 $filter[
't.fk_statut'] = $search_fk_status;
298 $param .=
'&search_fk_status='.urlencode($search_fk_status);
300 if (isset($search_fk_status) && $search_fk_status ==
'non_closed') {
301 $filter[
't.fk_statut'] = array(0, 1, 3, 4, 5, 6);
302 $param .=
'&search_fk_status=non_closed';
305 require DOL_DOCUMENT_ROOT.
'/core/actions_changeselectedfields.inc.php';
307 $sortfield =
GETPOST(
'sortfield',
'aZ09comma');
308 $sortorder =
GETPOST(
'sortorder',
'aZ09comma');
311 $sortfield =
't.datec';
317 $limit = $conf->liste_limit;
320 if (empty($page) || $page == -1) {
323 $offset = $limit * $page;
324 $pageprev = $page - 1;
325 $pagenext = $page + 1;
328 $sql =
"SELECT DISTINCT";
331 $sql .=
" t.track_id,";
332 $sql .=
" t.fk_soc,";
333 $sql .=
" t.fk_project,";
334 $sql .=
" t.origin_email,";
335 $sql .=
" t.fk_user_create, uc.lastname as user_create_lastname, uc.firstname as user_create_firstname,";
336 $sql .=
" t.fk_user_assign, ua.lastname as user_assign_lastname, ua.firstname as user_assign_firstname,";
337 $sql .=
" t.subject,";
338 $sql .=
" t.message,";
339 $sql .=
" t.fk_statut,";
340 $sql .=
" t.resolution,";
341 $sql .=
" t.progress,";
342 $sql .=
" t.timing,";
343 $sql .=
" t.type_code,";
344 $sql .=
" t.category_code,";
345 $sql .=
" t.severity_code,";
347 $sql .=
" t.date_read,";
348 $sql .=
" t.date_close,";
350 $sql .=
" type.label as type_label, category.label as category_label, severity.label as severity_label";
352 if (isset($extrafields->attributes[$object->table_element][
'label']) && is_array($extrafields->attributes[$object->table_element][
'label']) && count($extrafields->attributes[$object->table_element][
'label'])) {
353 foreach ($extrafields->attributes[$object->table_element][
'label'] as $key => $val) {
354 $sql .= ($extrafields->attributes[$object->table_element][
'type'][$key] !=
'separate' ?
", ef.".$key.
" as options_".$key :
'');
357 $sql .=
" FROM ".MAIN_DB_PREFIX.
"ticket as t";
358 $sql .=
" LEFT JOIN ".MAIN_DB_PREFIX.
"c_ticket_type as type ON type.code = t.type_code";
359 $sql .=
" LEFT JOIN ".MAIN_DB_PREFIX.
"c_ticket_category as category ON category.code = t.category_code";
360 $sql .=
" LEFT JOIN ".MAIN_DB_PREFIX.
"c_ticket_severity as severity ON severity.code = t.severity_code";
361 $sql .=
" LEFT JOIN ".MAIN_DB_PREFIX.
"societe as s ON s.rowid = t.fk_soc";
362 $sql .=
" LEFT JOIN ".MAIN_DB_PREFIX.
"user as uc ON uc.rowid = t.fk_user_create";
363 $sql .=
" LEFT JOIN ".MAIN_DB_PREFIX.
"user as ua ON ua.rowid = t.fk_user_assign";
364 $sql .=
" LEFT JOIN ".MAIN_DB_PREFIX.
"element_contact as ec ON ec.element_id = t.rowid";
365 $sql .=
" LEFT JOIN ".MAIN_DB_PREFIX.
"c_type_contact as tc ON ec.fk_c_type_contact = tc.rowid";
366 $sql .=
" LEFT JOIN ".MAIN_DB_PREFIX.
"socpeople sp ON ec.fk_socpeople = sp.rowid";
367 if (is_array($extrafields->attributes[$object->table_element][
'label']) && count($extrafields->attributes[$object->table_element][
'label'])) {
368 $sql .=
" LEFT JOIN ".MAIN_DB_PREFIX.
"ticket_extrafields as ef on (t.rowid = ef.fk_object)";
370 $sql .=
" WHERE t.entity IN (".getEntity(
'ticket').
")";
371 $sql .=
" AND ((tc.source = 'external'";
372 $sql .=
" AND tc.element='".$db->escape($object->element).
"'";
373 $sql .=
" AND tc.active=1";
374 $sql .=
" AND sp.email='".$db->escape($_SESSION[
'email_customer']).
"')";
375 $sql .=
" OR s.email='".$db->escape($_SESSION[
'email_customer']).
"'";
376 $sql .=
" OR t.origin_email='".$db->escape($_SESSION[
'email_customer']).
"')";
378 if (!empty($filter)) {
379 foreach ($filter as $key => $value) {
380 if (strpos($key,
'date')) {
381 $sql .=
" AND ".$key.
" = '".$db->escape($value).
"'";
382 } elseif (($key ==
't.fk_user_assign') || ($key ==
't.type_code') || ($key ==
't.category_code') || ($key ==
't.severity_code')) {
383 $sql .=
" AND ".$key.
" = '".$db->escape($value).
"'";
384 } elseif ($key ==
't.fk_statut') {
385 if (is_array($value) && count($value) > 0) {
386 $sql .=
" AND ".$key.
" IN (".$db->sanitize(implode(
',', $value)).
")";
388 $sql .=
" AND ".$key.
" = ".((int) $value);
391 $sql .=
" AND ".$key.
" LIKE '%".$db->escape($value).
"%'";
396 $sql .= $db->order($sortfield, $sortorder);
398 $resql = $db->query($sql);
400 $num_total = $db->num_rows(
$resql);
401 if (!empty($limit)) {
402 $sql .= $db->plimit($limit + 1, $offset);
405 $resql = $db->query($sql);
407 $num = $db->num_rows(
$resql);
409 print_barre_liste($langs->trans(
'TicketList'), $page,
'list.php', $param, $sortfield, $sortorder,
'', $num, $num_total,
'ticket');
412 print
'<form method="POST" action="'.$_SERVER[
'PHP_SELF'].(!empty($entity) && !empty($conf->multicompany->enabled)?
'?entity='.$entity:
'').
'" id="searchFormList" >'.
"\n";
413 print
'<input type="hidden" name="formfilteraction" id="formfilteraction" value="list">';
414 print
'<input type="hidden" name="action" value="view_ticketlist">';
415 print
'<input type="hidden" name="sortfield" value="'.$sortfield.
'">';
416 print
'<input type="hidden" name="sortorder" value="'.$sortorder.
'">';
418 $varpage = empty($contextpage) ? $url_page_current : $contextpage;
419 $selectedfields =
$form->multiSelectArrayWithCheckbox(
'selectedfields', $arrayfields, $varpage);
422 $parameters=array(
'arrayfields'=>$arrayfields);
423 $reshook=$hookmanager->executeHooks(
'printFieldListHeader', $parameters, $object, $action);
424 print $hookmanager->resPrint;
426 print
'<table class="liste '.($moreforfilter ?
"listwithfilterbefore" :
"").
'">';
429 print
'<tr class="liste_titre">';
431 if (!empty($arrayfields[
't.datec'][
'checked'])) {
432 print
'<td class="liste_titre"></td>';
435 if (!empty($arrayfields[
't.date_read'][
'checked'])) {
436 print
'<td class="liste_titre"></td>';
438 if (!empty($arrayfields[
't.date_close'][
'checked'])) {
439 print
'<td class="liste_titre"></td>';
442 if (!empty($arrayfields[
't.ref'][
'checked'])) {
443 print
'<td class="liste_titre"></td>';
446 if (!empty($arrayfields[
't.subject'][
'checked'])) {
447 print
'<td class="liste_titre">';
448 print
'<input type="text" class="flat maxwidth100" name="search_subject" value="'.$search_subject.
'">';
452 if (!empty($arrayfields[
'type.code'][
'checked'])) {
453 print
'<td class="liste_titre">';
454 $formTicket->selectTypesTickets($search_type,
'search_type',
'', 2, 1, 1, 0,
'maxwidth150');
458 if (!empty($arrayfields[
'category.code'][
'checked'])) {
459 print
'<td class="liste_titre">';
460 $formTicket->selectGroupTickets($search_category,
'search_category',
'public=1', 2, 1, 1);
464 if (!empty($arrayfields[
'severity.code'][
'checked'])) {
465 print
'<td class="liste_titre">';
466 $formTicket->selectSeveritiesTickets($search_severity,
'search_severity',
'', 2, 1, 1);
470 if (!empty($arrayfields[
't.progress'][
'checked'])) {
471 print
'<td class="liste_titre"></td>';
474 if (!empty($arrayfields[
't.fk_user_create'][
'checked'])) {
475 print
'<td class="liste_titre"></td>';
478 if (!empty($arrayfields[
't.fk_user_assign'][
'checked'])) {
479 print
'<td class="liste_titre"></td>';
482 if (!empty($arrayfields[
't.tms'][
'checked'])) {
483 print
'<td class="liste_titre"></td>';
487 include DOL_DOCUMENT_ROOT.
'/core/tpl/extrafields_list_search_input.tpl.php';
490 $parameters = array(
'arrayfields'=>$arrayfields);
491 $reshook = $hookmanager->executeHooks(
'printFieldListOption', $parameters, $object);
492 print $hookmanager->resPrint;
495 if (!empty($arrayfields[
't.fk_statut'][
'checked'])) {
496 print
'<td class="liste_titre">';
497 $selected = ($search_fk_status !=
"non_closed" ? $search_fk_status :
'');
503 print
'<td class="liste_titre maxwidthsearch">';
504 $searchpicto =
$form->showFilterButtons();
510 print
'<tr class="liste_titre">';
511 if (!empty($arrayfields[
't.datec'][
'checked'])) {
512 print_liste_field_titre($arrayfields[
't.datec'][
'label'], $url_page_current,
't.datec',
'', $param,
'', $sortfield, $sortorder);
514 if (!empty($arrayfields[
't.date_read'][
'checked'])) {
515 print_liste_field_titre($arrayfields[
't.date_read'][
'label'], $url_page_current,
't.date_read',
'', $param,
'', $sortfield, $sortorder);
517 if (!empty($arrayfields[
't.date_close'][
'checked'])) {
518 print_liste_field_titre($arrayfields[
't.date_close'][
'label'], $url_page_current,
't.date_close',
'', $param,
'', $sortfield, $sortorder);
520 if (!empty($arrayfields[
't.ref'][
'checked'])) {
521 print_liste_field_titre($arrayfields[
't.ref'][
'label'], $url_page_current,
't.ref',
'', $param,
'', $sortfield, $sortorder);
523 if (!empty($arrayfields[
't.subject'][
'checked'])) {
526 if (!empty($arrayfields[
'type.code'][
'checked'])) {
527 print_liste_field_titre($arrayfields[
'type.code'][
'label'], $url_page_current,
'type.code',
'', $param,
'', $sortfield, $sortorder);
529 if (!empty($arrayfields[
'category.code'][
'checked'])) {
530 print_liste_field_titre($arrayfields[
'category.code'][
'label'], $url_page_current,
'category.code',
'', $param,
'', $sortfield, $sortorder);
532 if (!empty($arrayfields[
'severity.code'][
'checked'])) {
533 print_liste_field_titre($arrayfields[
'severity.code'][
'label'], $url_page_current,
'severity.code',
'', $param,
'', $sortfield, $sortorder);
535 if (!empty($arrayfields[
't.progress'][
'checked'])) {
536 print_liste_field_titre($arrayfields[
't.progress'][
'label'], $url_page_current,
't.progress',
'', $param,
'', $sortfield, $sortorder);
538 if (!empty($arrayfields[
't.fk_user_create'][
'checked'])) {
539 print_liste_field_titre($arrayfields[
't.fk_user_create'][
'label'], $url_page_current,
't.fk_user_create',
'', $param,
'', $sortfield, $sortorder);
541 if (!empty($arrayfields[
't.fk_user_assign'][
'checked'])) {
542 print_liste_field_titre($arrayfields[
't.fk_user_assign'][
'label'], $url_page_current,
't.fk_user_assign',
'', $param,
'', $sortfield, $sortorder);
544 if (!empty($arrayfields[
't.tms'][
'checked'])) {
545 print_liste_field_titre($arrayfields[
't.tms'][
'label'], $url_page_current,
't.tms',
'', $param,
'', $sortfield, $sortorder);
549 include DOL_DOCUMENT_ROOT.
'/core/tpl/extrafields_list_search_title.tpl.php';
552 $parameters = array(
'arrayfields'=>$arrayfields,
'param'=>$param,
'sortfield'=>$sortfield,
'sortorder'=>$sortorder);
553 $reshook = $hookmanager->executeHooks(
'printFieldListTitle', $parameters, $object);
554 print $hookmanager->resPrint;
556 if (!empty($arrayfields[
't.fk_statut'][
'checked'])) {
557 print_liste_field_titre($arrayfields[
't.fk_statut'][
'label'], $url_page_current,
't.fk_statut',
'', $param,
'', $sortfield, $sortorder);
559 print_liste_field_titre($selectedfields, $url_page_current,
"",
'',
'',
'align="right"', $sortfield, $sortorder,
'center maxwidthsearch ');
562 while ($obj = $db->fetch_object(
$resql)) {
563 print
'<tr class="oddeven">';
566 if (!empty($arrayfields[
't.datec'][
'checked'])) {
573 if (!empty($arrayfields[
't.date_read'][
'checked'])) {
580 if (!empty($arrayfields[
't.date_close'][
'checked'])) {
587 if (!empty($arrayfields[
't.ref'][
'checked'])) {
588 print
'<td class="nowraponall">';
589 print
'<a rel="nofollow" href="javascript:viewticket(\''.dol_escape_js($obj->track_id).
'\',\
''.dol_escape_js($_SESSION[
'email_customer']).
'\');
">';
590 print img_picto('', 'ticket', 'class="paddingrightonly
"');
597 if (!empty($arrayfields['t.subject']['checked'])) {
599 print '<a rel="nofollow
" href="javascript:viewticket(\
''.
dol_escape_js($obj->track_id).
'\',\
''.dol_escape_js($_SESSION[
'email_customer']).
'\');
">';
606 if (!empty($arrayfields['type.code']['checked'])) {
608 print $obj->type_label;
613 if (!empty($arrayfields['category.code']['checked'])) {
615 print $obj->category_label;
620 if (!empty($arrayfields['severity.code']['checked'])) {
622 print $obj->severity_label;
627 if (!empty($arrayfields['t.progress']['checked'])) {
629 print $obj->progress;
634 if (!empty($arrayfields['t.fk_user_create']['checked'])) {
635 print '<td title="'.dol_escape_htmltag($obj->origin_email).'">';
636 if ($obj->fk_user_create > 0) {
637 $user_create->firstname = (!empty($obj->user_create_firstname) ? $obj->user_create_firstname : '');
638 $user_create->name = (!empty($obj->user_create_lastname) ? $obj->user_create_lastname : '');
639 $user_create->id = (!empty($obj->fk_user_create) ? $obj->fk_user_create : '');
640 print $user_create->getFullName($langs);
642 print img_picto('', 'email', 'class="paddingrightonly
"');
643 print $langs->trans('Email');
649 if (!empty($arrayfields['t.fk_user_assign']['checked'])) {
651 if ($obj->fk_user_assign > 0) {
652 $user_assign->firstname = (!empty($obj->user_assign_firstname) ? $obj->user_assign_firstname : '');
653 $user_assign->lastname = (!empty($obj->user_assign_lastname) ? $obj->user_assign_lastname : '');
654 $user_assign->id = (!empty($obj->fk_user_assign) ? $obj->fk_user_assign : '');
655 print img_picto('', 'user', 'class="paddingrightonly
"');
656 print $user_assign->getFullName($langs);
661 if (!empty($arrayfields['t.tms']['checked'])) {
662 print '<td>'.dol_print_date($db->jdate($obj->tms), 'dayhour').'</td>';
666 if (isset($extrafields->attributes[$object->table_element]['label']) && is_array($extrafields->attributes[$object->table_element]['label']) && count($extrafields->attributes[$object->table_element]['label'])) {
667 foreach ($extrafields->attributes[$object->table_element]['label'] as $key => $val) {
668 if (!empty($arrayfields["ef.
".$key]['checked'])) {
670 $cssstring = $extrafields->getAlignFlag($key, $object->table_element);
672 print ' class="'.$cssstring.'"';
675 $tmpkey = 'options_'.$key;
676 print $extrafields->showOutputField($key, $obj->$tmpkey, '', $object->table_element);
683 if (!empty($arrayfields['t.fk_statut']['checked'])) {
684 print '<td class="nowraponall
">';
685 $object->fk_statut = $obj->fk_statut;
686 print $object->getLibStatut(2);
699 print '<form method="post
" id="form_view_ticket
" name="form_view_ticket
" action="'.dol_buildpath('/
public/ticket/view.php
', 1).(!empty($entity) && !empty($conf->multicompany->enabled)?'?entity=
'.$entity:'').'" style="display:none;
">';
700 print '<input type="hidden
" name="token
" value="'.newToken().'">';
701 print '<input type="hidden
" name="action
" value="view_ticket
">';
702 print '<input type="hidden
" name="btn_view_ticket_list
" value="1
">';
703 print '<input type="hidden
" name="track_id
" value="">';
704 print '<input type="hidden
" name="email
" value="">';
706 print '<script type="text/javascript
">
707 function viewticket(ticket_id, email) {
708 var form = $("#form_view_ticket
");
709 form.find("input[
name=\\
"track_id\\"]
").val(ticket_id);
710 form.find("input[
name=\\
"email\\"]
").val(email);
716 dol_print_error($db);
719 print '<div class="error
">Not Allowed<br><a href="'.$_SERVER['PHP_SELF
'].'?track_id=
'.$object->track_id.'">'.$langs->trans('Back').'</a></div>';
724 print '<div class="ticketpublicarea
">';
726 print '<p class="center opacitymedium
">'.$langs->trans("TicketPublicMsgViewLogIn
").'</p>';
729 print '<div id="form_view_ticket
">';
730 print '<form method="post
" name="form_view_ticketlist
" action="'.$_SERVER['PHP_SELF
'].(!empty($entity) && !empty($conf->multicompany->enabled)?'?entity=
'.$entity:'').'">';
731 print '<input type="hidden
" name="token
" value="'.newToken().'">';
732 print '<input type="hidden
" name="action
" value="view_ticketlist
">';
733 //print '<input type="hidden
" name="search_fk_status
" value="non_closed
">';
735 print '<p><label for="track_id
" style="display:
inline-block; width: 30%;
"><span class="fieldrequired
">'.$langs->trans("OneOfTicketTrackId
").'</span></label>';
736 print '<input size="30
" id="track_id
" name="track_id
" value="'.(GETPOST('track_id
', 'alpha
') ? GETPOST('track_id
', 'alpha
') : '').'" />';
739 print '<p><label for="email
" style="display:
inline-block; width: 30%;
"><span class="fieldrequired
">'.$langs->trans('Email').'</span></label>';
740 print '<input size="30
" id="email
" name="email
" value="'.(GETPOST('email
', 'alpha
') ? GETPOST('email
', 'alpha
') : $_SESSION['customer_email
']).'" />';
743 print '<p style="text-align: center; margin-top: 1.5em;
">';
744 print '<input type="submit
" class="button
" name="btn_view_ticket_list
" value="'.$langs->trans('ViewMyTicketList
').'" />';
746 print '<input type="submit
" class="button button-cancel
" name="cancel
" value="'.$langs->trans("Cancel").'">';
756 htmlPrintOnlinePaymentFooter($mysoc, $langs, 0, $suffix, $object);
758 llxFooter('', 'public');