fetchKnowledgeRecord.php

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<?php
/*
 * This program is free software; you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation; either version 3 of the License, or
 * (at your option) any later version.
 *
 * This program is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with this program. If not, see <https://www.gnu.org/licenses/>.
 */
 
if (!defined('NOTOKENRENEWAL')) {
  define('NOTOKENRENEWAL', '1'); // Disables token renewal
}
if (!defined('NOREQUIREHTML')) {
  define('NOREQUIREHTML', '1');
}
if (!defined('NOREQUIREAJAX')) {
  define('NOREQUIREAJAX', '1');
}
if (!defined('NOREQUIRESOC')) {
  define('NOREQUIRESOC', '1');
}
if (!defined('NOCSRFCHECK')) {
  define('NOCSRFCHECK', '1');
}
// Do not check anti CSRF attack test
if (!defined('NOREQUIREMENU')) {
  define('NOREQUIREMENU', '1');
}
// If there is no need to load and show top and left menu
if (!defined("NOLOGIN")) {
  define("NOLOGIN", '1');
}
if (!defined('NOIPCHECK')) {
  define('NOIPCHECK', '1'); // Do not check IP defined into conf $dolibarr_main_restrict_ip
}
if (!defined('NOBROWSERNOTIF')) {
  define('NOBROWSERNOTIF', '1');
}
include '../../main.inc.php';
 
$action = GETPOST('action', 'aZ09');
$idticketgroup = GETPOST('idticketgroup', 'aZ09');
$idticketgroup = GETPOST('idticketgroup', 'aZ09');
$lang = GETPOST('lang', 'aZ09');
 
/*
 * Actions
 */
 
// None
 
 
/*
 * View
 */
 
if ($action == "getKnowledgeRecord") {
  $response = '';
  $sql = "SELECT kr.rowid, kr.ref, kr.question, kr.answer,kr.url,ctc.code";
  $sql .= " FROM ".MAIN_DB_PREFIX."knowledgemanagement_knowledgerecord as kr ";
  $sql .= " JOIN ".MAIN_DB_PREFIX."c_ticket_category as ctc ON ctc.rowid = kr.fk_c_ticket_category";
  $sql .= " WHERE ctc.code = '".$db->escape($idticketgroup)."'";
  $sql .= " AND ctc.active = 1 AND ctc.public = 1 AND (kr.lang = '".$db->escape($lang)."' OR kr.lang = 0 OR kr.lang IS NULL)";
  $sql .= " AND kr.status = 1 AND (kr.answer IS NOT NULL AND kr.answer <> '')";
  $resql = $db->query($sql);
  if ($resql) {
    $num = $db->num_rows($resql);
    $i = 0;
    $response = array();
    while ($i < $num) {
      $obj = $db->fetch_object($resql);
      $response[] = array('title'=>$obj->question,'ref'=>$obj->ref,'answer'=>dol_escape_htmltag(preg_replace('/\\r|\\r\\n|\\n/', "", $obj->answer)),'url'=>$obj->url);
      $i++;
    }
  } else {
    dol_print_error($db);
  }
  $response =json_encode($response);
  echo $response;
}