document.php

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<?php
/* Copyright (C) 2002-2007      Rodolphe Quiedeville <rodolphe@quiedeville.org>
 * Copyright (C) 2004-2010      Laurent Destailleur  <eldy@users.sourceforge.net>
 * Copyright (C) 2005-2012      Regis Houssin        <regis.houssin@inodbox.com>
 * Copyright (C) 2010           Juanjo Menent        <jmenent@2byte.es>
 * Copyright (C) 2013-2016      Jean-François Ferry  <hello@librethic.io>
 * Copyright (C) 2024-2025  Frédéric France         <frederic.france@free.fr>
 * Copyright (C) 2025   MDW           <mdeweerd@users.noreply.github.com>
 *
 * This program is free software; you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation; either version 3 of the License, or
 * (at your option) any later version.
 *
 * This program is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with this program. If not, see <https://www.gnu.org/licenses/>.
 */
 
// Load Dolibarr environment
require '../main.inc.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/ticket.lib.php';
require_once DOL_DOCUMENT_ROOT.'/ticket/class/ticket.class.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/files.lib.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/images.lib.php';
require_once DOL_DOCUMENT_ROOT."/core/lib/company.lib.php";
require_once DOL_DOCUMENT_ROOT.'/core/class/html.formfile.class.php';
if (isModEnabled('project')) {
  include_once DOL_DOCUMENT_ROOT.'/projet/class/project.class.php';
  include_once DOL_DOCUMENT_ROOT.'/core/class/html.formprojet.class.php';
  include_once DOL_DOCUMENT_ROOT.'/core/lib/project.lib.php';
}
 
// Load translation files required by the page
$langs->loadLangs(array("companies", "other", "ticket", "mails"));
 
$id       = GETPOSTINT('id');
$socid = GETPOSTINT('socid');
$ref      = GETPOST('ref', 'alpha');
$track_id = GETPOST('track_id', 'alpha');
$action   = GETPOST('action', 'alpha');
$confirm  = GETPOST('confirm', 'alpha');
 
// Store current page url
$url_page_current = DOL_URL_ROOT.'/ticket/document.php';
 
// Get parameters
$limit = GETPOSTINT('limit') ? GETPOSTINT('limit') : $conf->liste_limit;
$sortfield = GETPOST('sortfield', 'aZ09comma');
$sortorder = GETPOST('sortorder', 'aZ09comma');
$page = GETPOSTISSET('pageplusone') ? (GETPOSTINT('pageplusone') - 1) : GETPOSTINT("page");
if (empty($page) || $page == -1) {
  $page = 0;
}     // If $page is not defined, or '' or -1
$offset = $limit * $page;
$pageprev = $page - 1;
$pagenext = $page + 1;
if (!$sortorder) {
  $sortorder = "ASC";
}
if (!$sortfield) {
  $sortfield = "position_name";
}
 
$hookmanager->initHooks(array('documentticketcard', 'globalcard'));
$object = new Ticket($db);
$result = $object->fetch($id, $ref, $track_id);
 
$upload_dir = null;
if ($result < 0) {
  setEventMessages($object->error, $object->errors, 'errors');
} else {
  $upload_dir = $conf->ticket->dir_output."/".dol_sanitizeFileName($object->ref);
}
 
// Security check - Protection if external user
$result = restrictedArea($user, 'ticket', $object->id);
 
// restrict access for externals users
if ($user->socid > 0 && ($object->fk_soc != $user->socid)) {
  accessforbidden();
}
// or for unauthorized internals users
if (!$user->socid && getDolGlobalString('TICKET_LIMIT_VIEW_ASSIGNED_ONLY') && $object->fk_user_assign != $user->id && !$user->hasRight('ticket', 'manage')) {
  accessforbidden();
}
 
$permissiontoadd = $user->hasRight('ticket', 'write');  // Used by the include of actions_addupdatedelete.inc.php and actions_linkedfiles
 
 
/*
 * Actions
 */
 
include DOL_DOCUMENT_ROOT.'/core/actions_linkedfiles.inc.php';
 
$parameters = array();
$reshook = $hookmanager->executeHooks('doActions', $parameters, $object, $action); // Note that $action and $object may have been modified by some hooks
if ($reshook < 0) {
  setEventMessages($hookmanager->error, $hookmanager->errors, 'errors');
}
 
// Set parent company
if ($action == 'set_thirdparty' && $user->hasRight('ticket', 'write')) {
  if ($object->fetch(GETPOSTINT('id'), '', GETPOST('track_id', 'alpha')) >= 0) {
    $result = $object->setCustomer(GETPOSTINT('editcustomer'));
    $url = $_SERVER["PHP_SELF"].'?track_id='.GETPOST('track_id', 'alpha');
    header("Location: ".$url);
    exit();
  }
}
 
 
/*
 * View
 */
 
$form = new Form($db);
 
$help_url = '';
llxHeader('', $langs->trans("TicketDocumentsLinked").' - '.$langs->trans("Files"), $help_url, '', 0, 0, '', '', '', 'mod-ticket page-card_documents');
 
if ($object->id && $upload_dir !== null) {
  /*
   * Show tabs
   */
  if ($socid > 0) {
    $object->fetch_thirdparty();
    $head = societe_prepare_head($object->thirdparty);
    print dol_get_fiche_head($head, 'ticket', $langs->trans("ThirdParty"), 0, 'company');
    dol_banner_tab($object->thirdparty, 'socid', '', ($user->socid ? 0 : 1), 'rowid', 'nom');
    print dol_get_fiche_end();
  }
 
  if (!$user->socid && getDolGlobalString('TICKET_LIMIT_VIEW_ASSIGNED_ONLY')) {
    $object->next_prev_filter = "te.fk_user_assign:=:".((int) $user->id); // usf filter
  } elseif ($user->socid > 0) {
    $object->next_prev_filter = "te.fk_soc:=:".((int) $user->socid); // usf filter
  }
 
  $head = ticket_prepare_head($object);
 
  print dol_get_fiche_head($head, 'tabTicketDocument', $langs->trans("Ticket"), 0, 'ticket');
 
  $morehtmlref = '<div class="refidno">';
  $morehtmlref .= $object->subject;
  // Author
  if ($object->fk_user_create > 0) {
    $morehtmlref .= '<br>';
    //$morehtmlref .= '<span class="opacitymedium">'.$langs->trans("CreatedBy").'</span> ';
 
    $fuser = new User($db);
    $fuser->fetch($object->fk_user_create);
    $morehtmlref .= $fuser->getNomUrl(-1);
  } elseif (!empty($object->email_msgid)) {
    $morehtmlref .= '<br>';
    //$morehtmlref .= '<span class="opacitymedium">'.$langs->trans("CreatedBy").'</span> ';
    $morehtmlref .= img_picto('', 'email', 'class="paddingrightonly"');
    $morehtmlref .= dol_escape_htmltag($object->origin_email).' <small class="hideonsmartphone opacitymedium">('.$form->textwithpicto($langs->trans("CreatedByEmailCollector"), $langs->trans("EmailMsgID").': '.$object->email_msgid).')</small>';
  } elseif (!empty($object->origin_email)) {
    $morehtmlref .= '<br>';
    //$morehtmlref .= '<span class="opacitymedium">'.$langs->trans("CreatedBy").'</span> ';
    $morehtmlref .= img_picto('', 'email', 'class="paddingrightonly"');
    $morehtmlref .= dol_escape_htmltag($object->origin_email).' <small class="hideonsmartphone opacitymedium">('.$langs->trans("CreatedByPublicPortal").')</small>';
  }
 
  // Thirdparty
  if (isModEnabled("societe")) {
    $morehtmlref .= '<br>';
    $morehtmlref .= img_picto($langs->trans("ThirdParty"), 'company', 'class="pictofixedwidth"');
    if ($action != 'editcustomer' && $permissiontoadd) {
      $morehtmlref .= '<a class="editfielda" href="'.$url_page_current.'?action=editcustomer&token='.newToken().'&track_id='.$object->track_id.'">'.img_edit($langs->transnoentitiesnoconv('SetThirdParty'), 0).'</a> ';
    }
    $morehtmlref .= $form->form_thirdparty($url_page_current.'?track_id='.$object->track_id, (string) $object->socid, $action == 'editcustomer' ? 'editcustomer' : 'none', '', 1, 0, 0, array(), 1);
  }
 
  // Project
  if (isModEnabled('project')) {
    $langs->load("projects");
    if (0) {  // @phpstan-ignore-line
      $morehtmlref .= '<br>';
      $morehtmlref .= img_picto($langs->trans("Project"), 'project', 'class="pictofixedwidth"');
      if ($action != 'classify') {
        $morehtmlref .= '<a class="editfielda" href="'.dolBuildUrl($_SERVER['PHP_SELF'], ['action' => 'classify', 'id' => $object->id], true).'">'.img_edit($langs->transnoentitiesnoconv('SetProject')).'</a> ';
      }
      $morehtmlref .= $form->form_project($_SERVER['PHP_SELF'].'?id='.$object->id, $object->socid, (string) $object->fk_project, ($action == 'classify' ? 'projectid' : 'none'), 0, 0, 0, 1, '', 'maxwidth300');
    } else {
      if (!empty($object->fk_project)) {
        $morehtmlref .= '<br>';
        $proj = new Project($db);
        $proj->fetch($object->fk_project);
        $morehtmlref .= $proj->getNomUrl(1);
        if ($proj->title) {
          $morehtmlref .= '<span class="opacitymedium"> - '.dol_escape_htmltag($proj->title).'</span>';
        }
      }
    }
  }
 
  $morehtmlref .= '</div>';
 
  $linkback = '<a href="'.dol_buildpath('/ticket/list.php', 1).'"><strong>'.$langs->trans("BackToList").'</strong></a> ';
 
  dol_banner_tab($object, 'ref', $linkback, ($user->socid ? 0 : 1), 'ref', 'ref', $morehtmlref, '', 0, '', '', 1);
 
  print dol_get_fiche_end();
 
  // Build file list
  $filearray = dol_dir_list($upload_dir, "files", 0, '', '\.meta$', $sortfield, (strtolower($sortorder) == 'desc' ? SORT_DESC : SORT_ASC), 1);
 
  // same as above for every messages
  /* disabled. Too many bugs. All file of a ticket must be stored into ticket. File must be linked to an event by column agenda_id into llx_ecmfiles.
  $sql = 'SELECT id FROM '.MAIN_DB_PREFIX.'actioncomm';
  $sql .= " WHERE fk_element = ".(int) $object->id." AND elementtype = 'ticket'";
  $resql = $db->query($sql);
  if ($resql) {
    $file_msg_array = array();
    $numrows = $db->num_rows($resql);
    for ($i=0; $i < $numrows; $i++) {
      $upload_msg_dir = $conf->agenda->dir_output.'/'.$db->fetch_row($resql)[0];
      $file_msg = dol_dir_list($upload_msg_dir, "files", 0, '', '\.meta$', $sortfield, (strtolower($sortorder) == 'desc' ? SORT_DESC : SORT_ASC), 1);
      if (count($file_msg)) {
        // add specific module part and user rights for delete
        foreach ($file_msg as $key => $file) {
          $file_msg[$key]['modulepart'] = 'actions';
          $file_msg[$key]['relativepath'] = $file['level1name'].'/'; // directory without file name
          $file_msg[$key]['permtoedit'] = 0;
          $file_msg[$key]['permonobject'] = 0;
        }
        $file_msg_array = array_merge($file_msg, $file_msg_array);
      }
    }
    if (count($file_msg_array)) {
      $filearray = array_merge($filearray, $file_msg_array);
    }
  }
  */
 
  $totalsize = 0;
  foreach ($filearray as $key => $file) {
    $totalsize += $file['size'];
  }
 
  //$object->ref = $object->track_id; // For compatibility we use track ID for directory
  $modulepart = 'ticket';
  $permissiontoadd = $user->hasRight('ticket', 'write');
  $permtoedit = $user->hasRight('ticket', 'write');
  $param = '&id='.$object->id;
 
  include DOL_DOCUMENT_ROOT.'/core/tpl/document_actions_post_headers.tpl.php';
} else {
  accessforbidden('', 0, 1);
}
 
// End of page
llxFooter();
$db->close();