ticketlist.controller.class.php

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<?php
/* Copyright (C) 2026   Pierre Ardoin     <developpeur@lesmetiersdubatiment.fr>
 *
 * This program is free software; you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation; either version 3 of the License, or
 * (at your option) any later version.
 *
 * This program is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with this program. If not, see <https://www.gnu.org/licenses/>.
 */
 
require_once DOL_DOCUMENT_ROOT . '/webportal/class/html.formlistwebportal.class.php';
require_once DOL_DOCUMENT_ROOT . '/webportal/controllers/abstractlist.controller.class.php';
require_once DOL_DOCUMENT_ROOT . '/user/class/user.class.php';
 
class TicketListController extends AbstractListController
{
  public $userStaticCache = array();
 
  public function checkAccess()
  {
    $this->accessRight = isModEnabled('ticket') && getDolGlobalInt('WEBPORTAL_TICKET_LIST_ACCESS');
 
    return parent::checkAccess();
  }
 
  public function action()
  {
    global $langs;
 
    $context = Context::getInstance();
    if (!$context->controllerInstance->checkAccess()) {
      return -1;
    }
 
    $langs->loadLangs(array('ticket', 'companies', 'products'));
 
    $context->title = $langs->trans('WebPortalTicketListTitle');
    $context->desc = $langs->trans('WebPortalTicketListDesc');
    $context->menu_active[] = 'ticket_list';
 
    $this->formList = new FormListWebPortal($this->db);
    $this->formList->init($this, 'ticket');
 
    $hookRes = $this->hookDoAction();
    if (empty($hookRes)) {
      $this->formList->doActions();
    }
 
    $sqlBody = " AND t.fk_soc = ".((int) $context->logged_thirdparty->id);
    $sqlBody .= " AND t.fk_statut <> 9";
    $this->formList->setSqlRequest('', $sqlBody);
 
    $this->formList->loadRecords();
    $this->formList->setParams();
    $this->formList->setColumnsVisibility();
 
    return 1;
  }
 
 
  public function listSetArrayFields()
  {
    $this->formList->arrayfields['consultation_link'] = array(
      'type' => '',
      'label' => 'WebPortalTicketConsultation',
      'checked' => 1,
      'enabled' => isModEnabled('ticket'),
      'visible' => 1,
      'position' => 10003,
      'help' => '',
    );
  }
 
  public function listPrintValueBefore($field_key, $field_spec, &$record)
  {
    global $langs;
 
    if ($field_key === 'fk_statut') {
      $this->formList->object->status = (int) ($record->fk_statut ?? 0);
      $this->formList->object->fk_statut = (int) ($record->fk_statut ?? 0);
      return $this->formList->object->getLibStatut(5);
    }
 
    if ($field_key === 'fk_user_assign') {
      $idUserAssign = (int) ($record->fk_user_assign ?? 0);
      if ($idUserAssign <= 0) {
        return $langs->trans('WebPortalTicketNotAssigned');
      }
 
      if (!isset($this->userStaticCache[$idUserAssign])) {
        $userStatic = new User($this->db);
        $userStatic->fetch($idUserAssign);
        $this->userStaticCache[$idUserAssign] = $userStatic;
      }
 
      if (!empty($this->userStaticCache[$idUserAssign]->id)) {
        return $this->userStaticCache[$idUserAssign]->getFullName($langs);
      }
 
      return $langs->trans('Unknown');
    }
 
    if ($field_key === 'consultation_link') {
      $baseurl = getDolGlobalString('TICKET_URL_PUBLIC_INTERFACE', DOL_URL_ROOT.'/public/ticket/');
      $baseurl = rtrim($baseurl, '/').'/';
      if ((int) ($record->fk_user_create ?? 0) <= 0 && !empty($record->track_id)) {
        $url = $baseurl.'view.php?track_id='.urlencode((string) $record->track_id);
        if (!empty($record->origin_email)) {
          $url .= '&email='.urlencode((string) $record->origin_email);
        }
        return '<a href="'.$url.'" target="_blank" rel="noopener noreferrer">'.$langs->trans('WebPortalTicketConsultationLink').'</a>';
      }
 
      return img_object($langs->trans('WebPortalTicketConsultationTooltipNotPublic'), 'info', 'class="classfortooltip"');
    }
 
    return '';
  }
 
  public function display()
  {
    $context = Context::getInstance();
    if (!$context->controllerInstance->checkAccess()) {
      $this->display404();
      return;
    }
 
    $this->loadTemplate('header');
    $this->loadTemplate('menu');
    $this->loadTemplate('hero-header-banner');
 
    $hookRes = $this->hookPrintPageView();
    if (empty($hookRes)) {
      print '<main class="container">';
      $this->loadTemplate('list');
      print '</main>';
    }
 
    $this->loadTemplate('footer');
  }
}