ticketstats.class.php

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<?php
/* Copyright (C) 2016       Jean-François Ferry     <hello@librethic.io>
 * Copyright (C) 2024-2026  MDW           <mdeweerd@users.noreply.github.com>
 * Copyright (C) 2024-2026  Frédéric France         <frederic.france@free.fr>
 *
 * This program is free software; you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation; either version 3 of the License, or
 * (at your option) any later version.
 *
 * This program is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with this program. If not, see <https://www.gnu.org/licenses/>.
 */
 
require_once DOL_DOCUMENT_ROOT.'/core/class/stats.class.php';
require_once 'ticket.class.php';
 
 
class TicketStats extends Stats
{
  public $table_element;
 
  public $socid;
 
  public $userid;
 
  public function __construct($db, $socid = 0, $userid = 0)
  {
    global $conf;
 
    $this->db = $db;
    $this->socid = $socid;
    $this->userid = $userid;
 
    $object = new Ticket($this->db);
    $this->from = MAIN_DB_PREFIX.$object->table_element;
    $this->field = 'timing';
 
    $this->where = " fk_statut > 0";
    $this->where .= " AND entity = ".((int) $conf->entity);
    if ($this->socid > 0) {
      $this->where .= " AND fk_soc = ".((int) $this->socid);
    }
    if (is_array($this->userid) && count($this->userid) > 0) {
      $this->where .= ' AND fk_user_create IN ('.$this->db->sanitize(implode(',', $this->userid)).')';
    } elseif ($this->userid > 0) {
      $this->where .= " AND fk_user_create = ".((int) $this->userid);
    }
  }
 
  public function getNbByYear()
  {
    $sql = "SELECT YEAR(datec) as dm, count(*)";
    $sql .= " FROM ".$this->db->sanitize($this->from, 0, 1, 1);
    $sql .= " GROUP BY dm DESC";
    $sql .= " WHERE ".$this->where;
 
    return $this->_getNbByYear($sql);
  }
 
  public function getNbByMonth($year, $format = 0)
  {
    $sql = "SELECT MONTH(datec) as dm, count(*)";
    $sql .= " FROM ".$this->db->sanitize($this->from, 0, 1, 1);
    $sql .= " WHERE YEAR(datec) = ".((int) $year);
    $sql .= " AND ".$this->where;
    $sql .= " GROUP BY dm";
    $sql .= $this->db->order('dm', 'DESC');
 
    $res = $this->_getNbByMonth($year, $sql, $format);
 
    return $res;
  }
 
  public function getAmountByMonth($year, $format = 0)
  {
    $sql = "SELECT date_format(datec,'%m') as dm, sum(".$this->db->sanitize($this->field).")";
    $sql .= " FROM ".$this->db->sanitize($this->from, 0, 1, 1);
    $sql .= " WHERE date_format(datec,'%Y') = '".$this->db->escape((string) $year)."'";
    $sql .= " AND ".$this->where;
    $sql .= " GROUP BY dm";
    $sql .= $this->db->order('dm', 'DESC');
 
    $res = $this->_getAmountByMonth($year, $sql, $format);
 
    return $res;
  }
 
  public function getAverageByMonth($year)
  {
    $sql = "SELECT date_format(datec,'%m') as dm, avg(".$this->db->sanitize($this->field).")";
    $sql .= " FROM ".$this->db->sanitize($this->from, 0, 1, 1);
    $sql .= " WHERE date_format(datec,'%Y') = '".$this->db->escape((string) $year)."'";
    $sql .= " AND ".$this->where;
    $sql .= " GROUP BY dm";
    $sql .= $this->db->order('dm', 'DESC');
 
    return $this->_getAverageByMonth($year, $sql);
  }
 
  public function getAllByYear()
  {
    $sql = "SELECT date_format(datec,'%Y') as year, count(*) as nb, sum(".$this->db->sanitize($this->field).") as total, avg(".$this->db->sanitize($this->field).") as avg";
    $sql .= " FROM ".$this->db->sanitize($this->from, 0, 1, 1);
    $sql .= " WHERE ".$this->where;
    $sql .= " GROUP BY year";
    $sql .= $this->db->order('year', 'DESC');
 
    return $this->_getAllByYear($sql);
  }
}