29require
'../main.inc.php';
30require_once DOL_DOCUMENT_ROOT.
'/core/lib/ticket.lib.php';
31require_once DOL_DOCUMENT_ROOT.
'/ticket/class/ticket.class.php';
32require_once DOL_DOCUMENT_ROOT.
'/core/lib/files.lib.php';
33require_once DOL_DOCUMENT_ROOT.
'/core/lib/images.lib.php';
34require_once DOL_DOCUMENT_ROOT.
"/core/lib/company.lib.php";
35require_once DOL_DOCUMENT_ROOT.
'/core/class/html.formfile.class.php';
36if (isModEnabled(
'project')) {
37 include_once DOL_DOCUMENT_ROOT.
'/projet/class/project.class.php';
38 include_once DOL_DOCUMENT_ROOT.
'/core/class/html.formprojet.class.php';
39 include_once DOL_DOCUMENT_ROOT.
'/core/lib/project.lib.php';
43$langs->loadLangs(array(
"companies",
"other",
"ticket",
"mails"));
46$socid =
GETPOST(
'socid',
'int');
48$track_id =
GETPOST(
'track_id',
'alpha');
49$action =
GETPOST(
'action',
'alpha');
50$confirm =
GETPOST(
'confirm',
'alpha');
53$url_page_current = DOL_URL_ROOT.
'/ticket/document.php';
56$limit =
GETPOST(
'limit',
'int') ?
GETPOST(
'limit',
'int') : $conf->liste_limit;
57$sortfield =
GETPOST(
'sortfield',
'aZ09comma');
58$sortorder =
GETPOST(
'sortorder',
'aZ09comma');
59$page = GETPOSTISSET(
'pageplusone') ? (
GETPOST(
'pageplusone') - 1) :
GETPOST(
"page",
'int');
60if (empty($page) || $page == -1) {
63$offset = $limit * $page;
70 $sortfield =
"position_name";
74$result = $object->fetch($id, $ref, $track_id);
86if ($user->socid > 0 && ($object->fk_soc != $user->socid)) {
90if (!$user->socid &&
getDolGlobalString(
'TICKET_LIMIT_VIEW_ASSIGNED_ONLY') && $object->fk_user_assign != $user->id && empty($user->rights->ticket->manage)) {
94$permissiontoadd = $user->rights->ticket->write;
101include DOL_DOCUMENT_ROOT.
'/core/actions_linkedfiles.inc.php';
104if ($action ==
'set_thirdparty' && $user->rights->ticket->write) {
105 if ($object->fetch(
GETPOST(
'id',
'int'),
'',
GETPOST(
'track_id',
'alpha')) >= 0) {
106 $result = $object->setCustomer(
GETPOST(
'editcustomer',
'int'));
107 $url = $_SERVER[
"PHP_SELF"].
'?track_id='.
GETPOST(
'track_id',
'alpha');
108 header(
"Location: ".$url);
118$form =
new Form($db);
121llxHeader(
'', $langs->trans(
"TicketDocumentsLinked").
' - '.$langs->trans(
"Files"), $help_url);
128 $object->fetch_thirdparty();
131 dol_banner_tab($object->thirdparty,
'socid',
'', ($user->socid ? 0 : 1),
'rowid',
'nom');
136 $object->next_prev_filter =
"te.fk_user_assign = ".((int) $user->id);
137 } elseif ($user->socid > 0) {
138 $object->next_prev_filter =
"te.fk_soc = ".((int) $user->socid);
143 print
dol_get_fiche_head($head,
'tabTicketDocument', $langs->trans(
"Ticket"), 0,
'ticket');
145 $morehtmlref =
'<div class="refidno">';
146 $morehtmlref .= $object->subject;
148 if ($object->fk_user_create > 0) {
149 $morehtmlref .=
'<br>'.$langs->trans(
"CreatedBy").
' : ';
151 $fuser =
new User($db);
152 $fuser->fetch($object->fk_user_create);
153 $morehtmlref .= $fuser->getNomUrl(-1);
154 } elseif (!empty($object->email_msgid)) {
155 $morehtmlref .=
'<br>'.$langs->trans(
"CreatedBy").
' : ';
156 $morehtmlref .=
img_picto(
'',
'email',
'class="paddingrightonly"');
157 $morehtmlref .=
dol_escape_htmltag($object->origin_email).
' <small class="hideonsmartphone opacitymedium">('.$form->textwithpicto($langs->trans(
"CreatedByEmailCollector"), $langs->trans(
"EmailMsgID").
': '.$object->email_msgid).
')</small>';
158 } elseif (!empty($object->origin_email)) {
159 $morehtmlref .=
'<br>'.$langs->trans(
"CreatedBy").
' : ';
160 $morehtmlref .=
img_picto(
'',
'email',
'class="paddingrightonly"');
161 $morehtmlref .=
dol_escape_htmltag($object->origin_email).
' <small class="hideonsmartphone opacitymedium">('.$langs->trans(
"CreatedByPublicPortal").
')</small>';
165 if (isModEnabled(
"societe")) {
166 $morehtmlref .=
'<br>';
167 $morehtmlref .=
img_picto($langs->trans(
"ThirdParty"),
'company',
'class="pictofixedwidth"');
168 if ($action !=
'editcustomer' && $permissiontoadd) {
169 $morehtmlref .=
'<a class="editfielda" href="'.$url_page_current.
'?action=editcustomer&token='.newToken().
'&track_id='.$object->track_id.
'">'.
img_edit($langs->transnoentitiesnoconv(
'SetThirdParty'), 0).
'</a> ';
171 $morehtmlref .= $form->form_thirdparty($url_page_current.
'?track_id='.$object->track_id, $object->socid, $action ==
'editcustomer' ?
'editcustomer' :
'none',
'', 1, 0, 0, array(), 1);
175 if (isModEnabled(
'project')) {
176 $langs->load(
"projects");
178 $morehtmlref .=
'<br>';
179 $morehtmlref .=
img_picto($langs->trans(
"Project"),
'project',
'class="pictofixedwidth"');
180 if ($action !=
'classify') {
181 $morehtmlref .=
'<a class="editfielda" href="'.$_SERVER[
'PHP_SELF'].
'?action=classify&token='.newToken().
'&id='.$object->id.
'">'.
img_edit($langs->transnoentitiesnoconv(
'SetProject')).
'</a> ';
183 $morehtmlref .= $form->form_project($_SERVER[
'PHP_SELF'].
'?id='.$object->id, $object->socid, $object->fk_project, ($action ==
'classify' ?
'projectid' :
'none'), 0, 0, 0, 1,
'',
'maxwidth300');
185 if (!empty($object->fk_project)) {
186 $morehtmlref .=
'<br>';
188 $proj->fetch($object->fk_project);
189 $morehtmlref .= $proj->getNomUrl(1);
191 $morehtmlref .=
'<span class="opacitymedium"> - '.dol_escape_htmltag($proj->title).
'</span>';
197 $morehtmlref .=
'</div>';
199 $linkback =
'<a href="'.dol_buildpath(
'/ticket/list.php', 1).
'"><strong>'.$langs->trans(
"BackToList").
'</strong></a> ';
201 dol_banner_tab($object,
'ref', $linkback, ($user->socid ? 0 : 1),
'ref',
'ref', $morehtmlref,
'', 0,
'',
'', 1);
206 $filearray =
dol_dir_list($upload_dir,
"files", 0,
'',
'\.meta$', $sortfield, (strtolower($sortorder) ==
'desc' ? SORT_DESC : SORT_ASC), 1);
208 foreach ($filearray as $key => $file) {
209 $totalsize += $file[
'size'];
213 $modulepart =
'ticket';
214 $permissiontoadd = $user->rights->ticket->write;
215 $permtoedit = $user->rights->ticket->write;
216 $param =
'&id='.$object->id;
218 include DOL_DOCUMENT_ROOT.
'/core/tpl/document_actions_post_headers.tpl.php';
if(!defined('NOREQUIRESOC')) if(!defined( 'NOREQUIRETRAN')) if(!defined('NOTOKENRENEWAL')) if(!defined( 'NOREQUIREMENU')) if(!defined('NOREQUIREHTML')) if(!defined( 'NOREQUIREAJAX')) llxHeader()
Empty header.
Class to manage projects.
Class to manage Dolibarr users.
societe_prepare_head(Societe $object)
Return array of tabs to used on pages for third parties cards.
dol_dir_list($path, $types="all", $recursive=0, $filter="", $excludefilter=null, $sortcriteria="name", $sortorder=SORT_ASC, $mode=0, $nohook=0, $relativename="", $donotfollowsymlinks=0, $nbsecondsold=0)
Scan a directory and return a list of files/directories.
dol_banner_tab($object, $paramid, $morehtml='', $shownav=1, $fieldid='rowid', $fieldref='ref', $morehtmlref='', $moreparam='', $nodbprefix=0, $morehtmlleft='', $morehtmlstatus='', $onlybanner=0, $morehtmlright='')
Show tab footer of a card.
dol_get_fiche_head($links=array(), $active='', $title='', $notab=0, $picto='', $pictoisfullpath=0, $morehtmlright='', $morecss='', $limittoshow=0, $moretabssuffix='', $dragdropfile=0)
Show tabs of a record.
dol_get_fiche_end($notab=0)
Return tab footer of a card.
img_picto($titlealt, $picto, $moreatt='', $pictoisfullpath=false, $srconly=0, $notitle=0, $alt='', $morecss='', $marginleftonlyshort=2)
Show picto whatever it's its name (generic function)
GETPOST($paramname, $check='alphanohtml', $method=0, $filter=null, $options=null, $noreplace=0)
Return value of a param into GET or POST supervariable.
setEventMessages($mesg, $mesgs, $style='mesgs', $messagekey='', $noduplicate=0)
Set event messages in dol_events session object.
dol_sanitizeFileName($str, $newstr='_', $unaccent=1)
Clean a string to use it as a file name.
getDolGlobalString($key, $default='')
Return dolibarr global constant string value.
img_edit($titlealt='default', $float=0, $other='')
Show logo editer/modifier fiche.
dol_escape_htmltag($stringtoescape, $keepb=0, $keepn=0, $noescapetags='', $escapeonlyhtmltags=0, $cleanalsojavascript=0)
Returns text escaped for inclusion in HTML alt or title or value tags, or into values of HTML input f...
Class to generate the form for creating a new ticket.
restrictedArea(User $user, $features, $object=0, $tableandshare='', $feature2='', $dbt_keyfield='fk_soc', $dbt_select='rowid', $isdraft=0, $mode=0)
Check permissions of a user to show a page and an object.
accessforbidden($message='', $printheader=1, $printfooter=1, $showonlymessage=0, $params=null)
Show a message to say access is forbidden and stop program.
ticket_prepare_head($object)
Build tabs for a Ticket object.