dolibarr 18.0.6
html.formticket.class.php
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1<?php
2/* Copyright (C) 2013-2015 Jean-François FERRY <hello@librethic.io>
3 * Copyright (C) 2016 Christophe Battarel <christophe@altairis.fr>
4 * Copyright (C) 2019-2022 Frédéric France <frederic.france@netlogic.fr>
5 * Copyright (C) 2021 Juanjo Menent <jmenent@2byte.es>
6 * Copyright (C) 2021 Alexandre Spangaro <aspangaro@open-dsi.fr>
7 *
8 * This program is free software; you can redistribute it and/or modify
9 * it under the terms of the GNU General Public License as published by
10 * the Free Software Foundation; either version 3 of the License, or
11 * (at your option) any later version.
12 *
13 * This program is distributed in the hope that it will be useful,
14 * but WITHOUT ANY WARRANTY; without even the implied warranty of
15 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
16 * GNU General Public License for more details.
17 *
18 * You should have received a copy of the GNU General Public License
19 * along with this program. If not, see <https://www.gnu.org/licenses/>.
20 */
21
28require_once DOL_DOCUMENT_ROOT . '/core/class/html.form.class.php';
29require_once DOL_DOCUMENT_ROOT . '/core/class/html.formmail.class.php';
30require_once DOL_DOCUMENT_ROOT . '/core/class/html.formprojet.class.php';
31
32if (!class_exists('FormCompany')) {
33 include DOL_DOCUMENT_ROOT.'/core/class/html.formcompany.class.php';
34}
35
44class FormTicket
45{
49 public $db;
50
54 public $track_id;
55
59 public $trackid;
60
64 public $fk_user_create;
65
66 public $message;
67 public $topic_title;
68
69 public $action;
70
71 public $withtopic;
72 public $withemail;
73
77 public $withsubstit;
78
79 public $withfile;
80 public $withfilereadonly;
81
82 public $backtopage;
83
84 public $ispublic; // to show information or not into public form
85
86 public $withtitletopic;
87 public $withtopicreadonly;
88 public $withreadid;
89
90 public $withcompany; // to show company drop-down list
91 public $withfromsocid;
92 public $withfromcontactid;
93 public $withnotifytiersatcreate;
94 public $withusercreate; // to show name of creating user in form
95 public $withcreatereadonly;
96
100 public $withextrafields;
101
102 public $withref; // to show ref field
103 public $withcancel;
104
105 public $type_code;
106 public $category_code;
107 public $severity_code;
108
109
114 public $substit = array();
115 public $param = array();
116
120 public $error;
121 public $errors = array();
122
123
129 public function __construct($db)
130 {
131 global $conf;
132
133 $this->db = $db;
134
135 $this->action = 'add';
136
137 $this->withcompany = isModEnabled("societe");
138 $this->withfromsocid = 0;
139 $this->withfromcontactid = 0;
140 $this->withreadid=0;
141 //$this->withtitletopic='';
142 $this->withnotifytiersatcreate = 0;
143 $this->withusercreate = 1;
144 $this->withcreatereadonly = 1;
145 $this->withemail = 0;
146 $this->withref = 0;
147 $this->withextrafields = 0; // to show extrafields or not
148 //$this->withtopicreadonly=0;
149 }
150
161 public function showForm($withdolfichehead = 0, $mode = 'edit', $public = 0, Contact $with_contact = null, $action = '')
162 {
163 global $conf, $langs, $user, $hookmanager;
164
165 // Load translation files required by the page
166 $langs->loadLangs(array('other', 'mails', 'ticket'));
167
168 $form = new Form($this->db);
169 $formcompany = new FormCompany($this->db);
170 $ticketstatic = new Ticket($this->db);
171
172 $soc = new Societe($this->db);
173 if (!empty($this->withfromsocid) && $this->withfromsocid > 0) {
174 $soc->fetch($this->withfromsocid);
175 }
176
177 $ticketstat = new Ticket($this->db);
178
179 $extrafields = new ExtraFields($this->db);
180 $extrafields->fetch_name_optionals_label($ticketstat->table_element);
181
182 print "\n<!-- Begin form TICKET -->\n";
183
184 if ($withdolfichehead) {
185 print dol_get_fiche_head(null, 'card', '', 0, '');
186 }
187
188 print '<form method="POST" '.($withdolfichehead ? '' : 'style="margin-bottom: 30px;" ').'name="ticket" id="form_create_ticket" enctype="multipart/form-data" action="'.(!empty($this->param["returnurl"]) ? $this->param["returnurl"] : $_SERVER['PHP_SELF']).'">';
189 print '<input type="hidden" name="token" value="'.newToken().'">';
190 print '<input type="hidden" name="action" value="'.$this->action.'">';
191 print '<input type="hidden" name="trackid" value="'.$this->trackid.'">';
192 foreach ($this->param as $key => $value) {
193 print '<input type="hidden" name="'.$key.'" value="'.$value.'">';
194 }
195 print '<input type="hidden" name="fk_user_create" value="'.$this->fk_user_create.'">';
196
197 print '<table class="border centpercent">';
198
199 if ($this->withref) {
200 // Ref
201 $defaultref = $ticketstat->getDefaultRef();
202 print '<tr><td class="titlefieldcreate"><span class="fieldrequired">'.$langs->trans("Ref").'</span></td><td>';
203 print '<input type="text" name="ref" value="'.dol_escape_htmltag(GETPOST("ref", 'alpha') ? GETPOST("ref", 'alpha') : $defaultref).'">';
204 print '</td></tr>';
205 }
206
207 // TITLE
208 $email = GETPOSTISSET('email') ? GETPOST('email', 'alphanohtml') : '';
209 if ($this->withemail) {
210 print '<tr><td class="titlefield"><label for="email"><span class="fieldrequired">'.$langs->trans("Email").'</span></label></td><td>';
211 print '<input class="text minwidth200" id="email" name="email" value="'.$email.'" autofocus>';
212 print '</td></tr>';
213
214 if ($with_contact) {
215 // contact search and result
216 $html_contact_search = '';
217 $html_contact_search .= '<tr id="contact_search_line">';
218 $html_contact_search .= '<td class="titlefield">';
219 $html_contact_search .= '<label for="contact"><span class="fieldrequired">' . $langs->trans('Contact') . '</span></label>';
220 $html_contact_search .= '<input type="hidden" id="contact_id" name="contact_id" value="" />';
221 $html_contact_search .= '</td>';
222 $html_contact_search .= '<td id="contact_search_result"></td>';
223 $html_contact_search .= '</tr>';
224 print $html_contact_search;
225 // contact lastname
226 $html_contact_lastname = '';
227 $html_contact_lastname .= '<tr id="contact_lastname_line" class="contact_field"><td class="titlefield"><label for="contact_lastname"><span class="fieldrequired">' . $langs->trans('Lastname') . '</span></label></td><td>';
228 $html_contact_lastname .= '<input type="text" id="contact_lastname" name="contact_lastname" value="' . dol_escape_htmltag(GETPOSTISSET('contact_lastname') ? GETPOST('contact_lastname', 'alphanohtml') : '') . '" />';
229 $html_contact_lastname .= '</td></tr>';
230 print $html_contact_lastname;
231 // contact firstname
232 $html_contact_firstname = '';
233 $html_contact_firstname .= '<tr id="contact_firstname_line" class="contact_field"><td class="titlefield"><label for="contact_firstname"><span class="fieldrequired">' . $langs->trans('Firstname') . '</span></label></td><td>';
234 $html_contact_firstname .= '<input type="text" id="contact_firstname" name="contact_firstname" value="' . dol_escape_htmltag(GETPOSTISSET('contact_firstname') ? GETPOST('contact_firstname', 'alphanohtml') : '') . '" />';
235 $html_contact_firstname .= '</td></tr>';
236 print $html_contact_firstname;
237 // company name
238 $html_company_name = '';
239 $html_company_name .= '<tr id="contact_company_name_line" class="contact_field"><td><label for="company_name"><span>' . $langs->trans('Company') . '</span></label></td><td>';
240 $html_company_name .= '<input type="text" id="company_name" name="company_name" value="' . dol_escape_htmltag(GETPOSTISSET('company_name') ? GETPOST('company_name', 'alphanohtml') : '') . '" />';
241 $html_company_name .= '</td></tr>';
242 print $html_company_name;
243 // contact phone
244 $html_contact_phone = '';
245 $html_contact_phone .= '<tr id="contact_phone_line" class="contact_field"><td><label for="contact_phone"><span>' . $langs->trans('Phone') . '</span></label></td><td>';
246 $html_contact_phone .= '<input type="text" id="contact_phone" name="contact_phone" value="' . dol_escape_htmltag(GETPOSTISSET('contact_phone') ? GETPOST('contact_phone', 'alphanohtml') : '') . '" />';
247 $html_contact_phone .= '</td></tr>';
248 print $html_contact_phone;
249
250 // search contact form email
251 $langs->load('errors');
252 print '<script nonce="'.getNonce().'" type="text/javascript">
253 jQuery(document).ready(function() {
254 var contact = jQuery.parseJSON("'.dol_escape_js(json_encode($with_contact), 2).'");
255 jQuery("#contact_search_line").hide();
256 if (contact) {
257 if (contact.id > 0) {
258 jQuery("#contact_search_line").show();
259 jQuery("#contact_id").val(contact.id);
260 jQuery("#contact_search_result").html(contact.firstname+" "+contact.lastname);
261 jQuery(".contact_field").hide();
262 } else {
263 jQuery(".contact_field").show();
264 }
265 }
266
267 jQuery("#email").change(function() {
268 jQuery("#contact_search_line").show();
269 jQuery("#contact_search_result").html("'.dol_escape_js($langs->trans('Select2SearchInProgress')).'");
270 jQuery("#contact_id").val("");
271 jQuery("#contact_lastname").val("");
272 jQuery("#contact_firstname").val("");
273 jQuery("#company_name").val("");
274 jQuery("#contact_phone").val("");
275
276 jQuery.getJSON(
277 "'.dol_escape_js(dol_buildpath('/public/ticket/ajax/ajax.php', 1)).'",
278 {
279 action: "getContacts",
280 email: jQuery("#email").val()
281 },
282 function(response) {
283 if (response.error) {
284 jQuery("#contact_search_result").html("<span class=\"error\">"+response.error+"</span>");
285 } else {
286 var contact_list = response.contacts;
287 if (contact_list.length == 1) {
288 var contact = contact_list[0];
289 jQuery("#contact_id").val(contact.id);
290 jQuery("#contact_search_result").html(contact.firstname+" "+contact.lastname);
291 jQuery(".contact_field").hide();
292 } else if (contact_list.length <= 0) {
293 jQuery("#contact_search_line").hide();
294 jQuery(".contact_field").show();
295 }
296 }
297 }
298 ).fail(function(jqxhr, textStatus, error) {
299 var error_msg = "'.dol_escape_js($langs->trans('ErrorAjaxRequestFailed')).'"+" ["+textStatus+"] : "+error;
300 jQuery("#contact_search_result").html("<span class=\"error\">"+error_msg+"</span>");
301 });
302 });
303 });
304 </script>';
305 }
306 }
307
308 // If ticket created from another object
309 $subelement = '';
310 if (isset($this->param['origin']) && $this->param['originid'] > 0) {
311 // Parse element/subelement (ex: project_task)
312 $element = $subelement = $this->param['origin'];
313 $regs = array();
314 if (preg_match('/^([^_]+)_([^_]+)/i', $this->param['origin'], $regs)) {
315 $element = $regs[1];
316 $subelement = $regs[2];
317 }
318
319 dol_include_once('/'.$element.'/class/'.$subelement.'.class.php');
320 $classname = ucfirst($subelement);
321 $objectsrc = new $classname($this->db);
322 $objectsrc->fetch(GETPOST('originid', 'int'));
323
324 if (empty($objectsrc->lines) && method_exists($objectsrc, 'fetch_lines')) {
325 $objectsrc->fetch_lines();
326 }
327
328 $objectsrc->fetch_thirdparty();
329 $newclassname = $classname;
330 print '<tr><td>'.$langs->trans($newclassname).'</td><td colspan="2"><input name="'.$subelement.'id" value="'.GETPOST('originid').'" type="hidden" />'.$objectsrc->getNomUrl(1).'</td></tr>';
331 }
332
333 // Type of Ticket
334 print '<tr><td class="titlefield"><span class="fieldrequired"><label for="selecttype_code">'.$langs->trans("TicketTypeRequest").'</span></label></td><td>';
335 $this->selectTypesTickets((GETPOST('type_code', 'alpha') ? GETPOST('type_code', 'alpha') : $this->type_code), 'type_code', '', 2, 1, 0, 0, 'minwidth200');
336 print '</td></tr>';
337
338 // Group => Category
339 print '<tr><td><span class="fieldrequired"><label for="selectcategory_code">'.$langs->trans("TicketCategory").'</span></label></td><td>';
340 $filter = '';
341 if ($public) {
342 $filter = 'public=1';
343 }
344 $selected = (GETPOST('category_code') ? GETPOST('category_code') : $this->category_code);
345 $this->selectGroupTickets($selected, 'category_code', $filter, 2, 1, 0, 0, 'minwidth200');
346 print '</td></tr>';
347
348 // Severity => Priority
349 print '<tr><td><span class="fieldrequired"><label for="selectseverity_code">'.$langs->trans("TicketSeverity").'</span></label></td><td>';
350 $this->selectSeveritiesTickets((GETPOST('severity_code') ? GETPOST('severity_code') : $this->severity_code), 'severity_code', '', 2, 1);
351 print '</td></tr>';
352
353 if (!empty($conf->knowledgemanagement->enabled)) {
354 // KM Articles
355 print '<tr id="KWwithajax" class="hidden"><td></td></tr>';
356 print '<!-- Script to manage change of ticket group -->
357 <script nonce="'.getNonce().'">
358 jQuery(document).ready(function() {
359 function groupticketchange() {
360 console.log("We called groupticketchange, so we try to load list KM linked to event");
361 $("#KWwithajax").html("");
362 idgroupticket = $("#selectcategory_code").val();
363
364 console.log("We have selected id="+idgroupticket);
365
366 if (idgroupticket != "") {
367 $.ajax({ url: \''.DOL_URL_ROOT.'/core/ajax/fetchKnowledgeRecord.php\',
368 data: { action: \'getKnowledgeRecord\', idticketgroup: idgroupticket, token: \''.newToken().'\', lang:\''.$langs->defaultlang.'\', public:'.($public).' },
369 type: \'GET\',
370 success: function(response) {
371 var urllist = \'\';
372 console.log("We received response "+response);
373 if (typeof response == "object") {
374 console.log("response is already type object, no need to parse it");
375 } else {
376 console.log("response is type "+(typeof response));
377 response = JSON.parse(response);
378 }
379 for (key in response) {
380 answer = response[key].answer;
381 urllist += \'<li><a href="#" title="\'+response[key].title+\'" class="button_KMpopup" data-html="\'+answer+\'">\' +response[key].title+\'</a></li>\';
382 }
383 if (urllist != "") {
384 $("#KWwithajax").html(\'<td>'.$langs->trans("KMFoundForTicketGroup").'</td><td><ul>\'+urllist+\'</ul></td>\');
385 $("#KWwithajax").show();
386 $(".button_KMpopup").on("click",function(){
387 console.log("Open popup with jQuery(...).dialog() with KM article")
388 var $dialog = $("<div></div>").html($(this).attr("data-html"))
389 .dialog({
390 autoOpen: false,
391 modal: true,
392 height: (window.innerHeight - 150),
393 width: "80%",
394 title: $(this).attr("title"),
395 });
396 $dialog.dialog("open");
397 console.log($dialog);
398 })
399 }
400 },
401 error : function(output) {
402 console.error("Error on Fetch of KM articles");
403 },
404 });
405 }
406 };
407 $("#selectcategory_code").on("change",function() { groupticketchange(); });
408 if ($("#selectcategory_code").val() != "") {
409 groupticketchange();
410 }
411 });
412 </script>'."\n";
413 }
414
415 // Subject
416 if ($this->withtitletopic) {
417 print '<tr><td><label for="subject"><span class="fieldrequired">'.$langs->trans("Subject").'</span></label></td><td>';
418 // Answer to a ticket : display of the thread title in readonly
419 if ($this->withtopicreadonly) {
420 print $langs->trans('SubjectAnswerToTicket').' '.$this->topic_title;
421 } else {
422 if (isset($this->withreadid) && $this->withreadid > 0) {
423 $subject = $langs->trans('SubjectAnswerToTicket').' '.$this->withreadid.' : '.$this->topic_title;
424 } else {
425 $subject = GETPOST('subject', 'alpha');
426 }
427 print '<input class="text minwidth500" id="subject" name="subject" value="'.$subject.'"'.(empty($this->withemail)?' autofocus':'').' />';
428 }
429 print '</td></tr>';
430 }
431
432 // MESSAGE
433 $msg = GETPOSTISSET('message') ? GETPOST('message', 'restricthtml') : '';
434 print '<tr><td><label for="message"><span class="fieldrequired">'.$langs->trans("Message").'</span></label></td><td>';
435
436 // If public form, display more information
437 $toolbarname = 'dolibarr_notes';
438 if ($this->ispublic) {
439 $toolbarname = 'dolibarr_details';
440 print '<div class="warning hideonsmartphone">'.(getDolGlobalString("TICKET_PUBLIC_TEXT_HELP_MESSAGE", $langs->trans('TicketPublicPleaseBeAccuratelyDescribe'))).'</div>';
441 }
442 include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
443 $uselocalbrowser = true;
444 $doleditor = new DolEditor('message', $msg, '100%', 230, $toolbarname, 'In', true, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_8, '90%');
445 $doleditor->Create();
446 print '</td></tr>';
447
448 if ($public && !empty($conf->global->MAIN_SECURITY_ENABLECAPTCHA_TICKET)) {
449 require_once DOL_DOCUMENT_ROOT.'/core/lib/security2.lib.php';
450 print '<tr><td class="titlefield"><label for="email"><span class="fieldrequired">'.$langs->trans("SecurityCode").'</span></label></td><td>';
451 print '<span class="span-icon-security inline-block">';
452 print '<input id="securitycode" placeholder="'.$langs->trans("SecurityCode").'" class="flat input-icon-security width125" type="text" maxlength="5" name="code" tabindex="3" />';
453 print '</span>';
454 print '<span class="nowrap inline-block">';
455 print '<img class="inline-block valignmiddle" src="'.DOL_URL_ROOT.'/core/antispamimage.php" border="0" width="80" height="32" id="img_securitycode" />';
456 print '<a class="inline-block valignmiddle" href="" tabindex="4" data-role="button">'.img_picto($langs->trans("Refresh"), 'refresh', 'id="captcha_refresh_img"').'</a>';
457 print '</span>';
458 print '</td></tr>';
459 }
460
461 // Categories
462 if (isModEnabled('categorie')) {
463 include_once DOL_DOCUMENT_ROOT.'/categories/class/categorie.class.php';
464 $cate_arbo = $form->select_all_categories(Categorie::TYPE_TICKET, '', 'parent', 64, 0, 1);
465
466 if (count($cate_arbo)) {
467 // Categories
468 print '<tr><td class="wordbreak">'.$langs->trans("Categories").'</td><td>';
469 print img_picto('', 'category', 'class="pictofixedwidth"').$form->multiselectarray('categories', $cate_arbo, GETPOST('categories', 'array'), '', 0, 'quatrevingtpercent widthcentpercentminusx', 0, 0);
470 print "</td></tr>";
471 }
472 }
473
474 // Attached files
475 if (!empty($this->withfile)) {
476 // Define list of attached files
477 $listofpaths = array();
478 $listofnames = array();
479 $listofmimes = array();
480 if (!empty($_SESSION["listofpaths"])) {
481 $listofpaths = explode(';', $_SESSION["listofpaths"]);
482 }
483
484 if (!empty($_SESSION["listofnames"])) {
485 $listofnames = explode(';', $_SESSION["listofnames"]);
486 }
487
488 if (!empty($_SESSION["listofmimes"])) {
489 $listofmimes = explode(';', $_SESSION["listofmimes"]);
490 }
491
492 $out = '<tr>';
493 $out .= '<td>'.$langs->trans("MailFile").'</td>';
494 $out .= '<td>';
495 // TODO Trick to have param removedfile containing nb of image to delete. But this does not works without javascript
496 $out .= '<input type="hidden" class="removedfilehidden" name="removedfile" value="">'."\n";
497 $out .= '<script nonce="'.getNonce().'" type="text/javascript">';
498 $out .= 'jQuery(document).ready(function () {';
499 $out .= ' jQuery(".removedfile").click(function() {';
500 $out .= ' jQuery(".removedfilehidden").val(jQuery(this).val());';
501 $out .= ' });';
502 $out .= '})';
503 $out .= '</script>'."\n";
504 if (count($listofpaths)) {
505 foreach ($listofpaths as $key => $val) {
506 $out .= '<div id="attachfile_'.$key.'">';
507 $out .= img_mime($listofnames[$key]).' '.$listofnames[$key];
508 if (!$this->withfilereadonly) {
509 $out .= ' <input type="image" style="border: 0px;" src="'.DOL_URL_ROOT.'/theme/'.$conf->theme.'/img/delete.png" value="'.($key + 1).'" class="removedfile" id="removedfile_'.$key.'" name="removedfile_'.$key.'" />';
510 }
511 $out .= '<br></div>';
512 }
513 } else {
514 $out .= $langs->trans("NoAttachedFiles").'<br>';
515 }
516 if ($this->withfile == 2) { // Can add other files
517 $maxfilesizearray = getMaxFileSizeArray();
518 $maxmin = $maxfilesizearray['maxmin'];
519 if ($maxmin > 0) {
520 $out .= '<input type="hidden" name="MAX_FILE_SIZE" value="'.($maxmin * 1024).'">'; // MAX_FILE_SIZE must precede the field type=file
521 }
522 $out .= '<input type="file" class="flat" id="addedfile" name="addedfile" value="'.$langs->trans("Upload").'" />';
523 $out .= ' ';
524 $out .= '<input type="submit" class="button smallpaddingimp reposition" id="addfile" name="addfile" value="'.$langs->trans("MailingAddFile").'" />';
525 }
526 $out .= "</td></tr>\n";
527
528 print $out;
529 }
530
531 // User of creation
532 if ($this->withusercreate > 0 && $this->fk_user_create) {
533 print '<tr><td class="titlefield">'.$langs->trans("CreatedBy").'</td><td>';
534 $langs->load("users");
535 $fuser = new User($this->db);
536
537 if ($this->withcreatereadonly) {
538 if ($res = $fuser->fetch($this->fk_user_create)) {
539 print $fuser->getNomUrl(1);
540 }
541 }
542 print ' &nbsp; ';
543 print "</td></tr>\n";
544 }
545
546 // Customer or supplier
547 if ($this->withcompany) {
548 // altairis: force company and contact id for external user
549 if (empty($user->socid)) {
550 // Company
551 print '<tr><td class="titlefield">'.$langs->trans("ThirdParty").'</td><td>';
552 $events = array();
553 $events[] = array('method' => 'getContacts', 'url' => dol_buildpath('/core/ajax/contacts.php', 1), 'htmlname' => 'contactid', 'params' => array('add-customer-contact' => 'disabled'));
554 print img_picto('', 'company', 'class="paddingright"');
555 print $form->select_company($this->withfromsocid, 'socid', '', 1, 1, '', $events, 0, 'minwidth200');
556 print '</td></tr>';
557 if (!empty($conf->use_javascript_ajax) && !empty($conf->global->COMPANY_USE_SEARCH_TO_SELECT)) {
558 $htmlname = 'socid';
559 print '<script nonce="'.getNonce().'" type="text/javascript">
560 $(document).ready(function () {
561 jQuery("#'.$htmlname.'").change(function () {
562 var obj = '.json_encode($events).';
563 $.each(obj, function(key,values) {
564 if (values.method.length) {
565 runJsCodeForEvent'.$htmlname.'(values);
566 }
567 });
568 });
569
570 function runJsCodeForEvent'.$htmlname.'(obj) {
571 console.log("Run runJsCodeForEvent'.$htmlname.'");
572 var id = $("#'.$htmlname.'").val();
573 var method = obj.method;
574 var url = obj.url;
575 var htmlname = obj.htmlname;
576 var showempty = obj.showempty;
577 $.getJSON(url,
578 {
579 action: method,
580 id: id,
581 htmlname: htmlname,
582 showempty: showempty
583 },
584 function(response) {
585 $.each(obj.params, function(key,action) {
586 if (key.length) {
587 var num = response.num;
588 if (num > 0) {
589 $("#" + key).removeAttr(action);
590 } else {
591 $("#" + key).attr(action, action);
592 }
593 }
594 });
595 $("select#" + htmlname).html(response.value);
596 if (response.num) {
597 var selecthtml_str = response.value;
598 var selecthtml_dom=$.parseHTML(selecthtml_str);
599 if (typeof(selecthtml_dom[0][0]) !== \'undefined\') {
600 $("#inputautocomplete"+htmlname).val(selecthtml_dom[0][0].innerHTML);
601 }
602 } else {
603 $("#inputautocomplete"+htmlname).val("");
604 }
605 $("select#" + htmlname).change(); /* Trigger event change */
606 }
607 );
608 }
609 });
610 </script>';
611 }
612
613 // Contact and type
614 print '<tr><td>'.$langs->trans("Contact").'</td><td>';
615 // If no socid, set to -1 to avoid full contacts list
616 $selectedCompany = ($this->withfromsocid > 0) ? $this->withfromsocid : -1;
617 print img_picto('', 'contact', 'class="paddingright"');
618 print $form->selectcontacts($selectedCompany, $this->withfromcontactid, 'contactid', 3, '', '', 0, 'minwidth200');
619 print ' ';
620 $formcompany->selectTypeContact($ticketstatic, '', 'type', 'external', '', 0, 'maginleftonly');
621 print '</td></tr>';
622 } else {
623 print '<tr><td class="titlefield"><input type="hidden" name="socid" value="'.$user->socid.'"/></td>';
624 print '<td><input type="hidden" name="contactid" value="'.$user->contact_id.'"/></td>';
625 print '<td><input type="hidden" name="type" value="Z"/></td></tr>';
626 }
627
628 // Notify thirdparty at creation
629 if (empty($this->ispublic)) {
630 print '<tr><td><label for="notify_tiers_at_create">'.$langs->trans("TicketNotifyTiersAtCreation").'</label></td><td>';
631 print '<input type="checkbox" id="notify_tiers_at_create" name="notify_tiers_at_create"'.($this->withnotifytiersatcreate ? ' checked="checked"' : '').'>';
632 print '</td></tr>';
633 }
634
635 // User assigned
636 print '<tr><td>';
637 print $langs->trans("AssignedTo");
638 print '</td><td>';
639 print img_picto('', 'user', 'class="pictofixedwidth"');
640 print $form->select_dolusers(GETPOST('fk_user_assign', 'int'), 'fk_user_assign', 1);
641 print '</td>';
642 print '</tr>';
643 }
644
645 if ($subelement != 'project') {
646 if (isModEnabled('project') && !$this->ispublic) {
647 $formproject = new FormProjets($this->db);
648 print '<tr><td><label for="project"><span class="">'.$langs->trans("Project").'</span></label></td><td>';
649 print img_picto('', 'project').$formproject->select_projects(-1, GETPOST('projectid', 'int'), 'projectid', 0, 0, 1, 1, 0, 0, 0, '', 1, 0, 'maxwidth500');
650 print '</td></tr>';
651 }
652 }
653
654 // Other attributes
655 $parameters = array();
656 $reshook = $hookmanager->executeHooks('formObjectOptions', $parameters, $ticketstat, $action); // Note that $action and $object may have been modified by hook
657 if (empty($reshook)) {
658 print $ticketstat->showOptionals($extrafields, 'create');
659 }
660
661 print '</table>';
662
663 if ($withdolfichehead) {
664 print dol_get_fiche_end();
665 }
666
667 print '<br><br>';
668
669 print $form->buttonsSaveCancel(((isset($this->withreadid) && $this->withreadid > 0) ? "SendResponse" : "CreateTicket"), ($this->withcancel ? "Cancel" : ""));
670
671 /*
672 print '<div class="center">';
673 print '<input type="submit" class="button" name="add" value="'.$langs->trans(($this->withreadid > 0 ? "SendResponse" : "CreateTicket")).'" />';
674 if ($this->withcancel) {
675 print " &nbsp; &nbsp; &nbsp;";
676 print '<input class="button button-cancel" type="submit" name="cancel" value="'.$langs->trans("Cancel").'">';
677 }
678 print '</div>';
679 */
680
681 print '<input type="hidden" name="page_y">'."\n";
682
683 print "</form>\n";
684 print "<!-- End form TICKET -->\n";
685 }
686
701 public function selectTypesTickets($selected = '', $htmlname = 'tickettype', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '', $multiselect = 0)
702 {
703 global $langs, $user;
704
705 $selected = is_array($selected) ? $selected : (!empty($selected) ? explode(',', $selected) : array());
706 $ticketstat = new Ticket($this->db);
707
708 dol_syslog(get_class($this) . "::select_types_tickets " . implode(';', $selected) . ", " . $htmlname . ", " . $filtertype . ", " . $format . ", " . $multiselect, LOG_DEBUG);
709
710 $filterarray = array();
711
712 if ($filtertype != '' && $filtertype != '-1') {
713 $filterarray = explode(',', $filtertype);
714 }
715
716 $ticketstat->loadCacheTypesTickets();
717
718 print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.($multiselect?'[]':'').'"'.($multiselect?' multiple':'').'>';
719 if ($empty) {
720 print '<option value="">&nbsp;</option>';
721 }
722
723 if (is_array($ticketstat->cache_types_tickets) && count($ticketstat->cache_types_tickets)) {
724 foreach ($ticketstat->cache_types_tickets as $id => $arraytypes) {
725 // On passe si on a demande de filtrer sur des modes de paiments particuliers
726 if (count($filterarray) && !in_array($arraytypes['type'], $filterarray)) {
727 continue;
728 }
729
730 // If 'showempty' is enabled we discard empty line because an empty line has already been output.
731 if ($empty && empty($arraytypes['code'])) {
732 continue;
733 }
734
735 if ($format == 0) {
736 print '<option value="'.$id.'"';
737 }
738
739 if ($format == 1) {
740 print '<option value="'.$arraytypes['code'].'"';
741 }
742
743 if ($format == 2) {
744 print '<option value="'.$arraytypes['code'].'"';
745 }
746
747 if ($format == 3) {
748 print '<option value="'.$id.'"';
749 }
750
751 // If text is selected, we compare with code, otherwise with id
752 if (in_array($arraytypes['code'], $selected)) {
753 print ' selected="selected"';
754 } elseif (in_array($id, $selected)) {
755 print ' selected="selected"';
756 } elseif ($arraytypes['use_default'] == "1" && empty($selected)) {
757 print ' selected="selected"';
758 }
759
760 print '>';
761
762 $value = '&nbsp;';
763 if ($format == 0) {
764 $value = ($maxlength ? dol_trunc($arraytypes['label'], $maxlength) : $arraytypes['label']);
765 } elseif ($format == 1) {
766 $value = $arraytypes['code'];
767 } elseif ($format == 2) {
768 $value = ($maxlength ? dol_trunc($arraytypes['label'], $maxlength) : $arraytypes['label']);
769 } elseif ($format == 3) {
770 $value = $arraytypes['code'];
771 }
772
773 print $value ? $value : '&nbsp;';
774 print '</option>';
775 }
776 }
777 print '</select>';
778 if (isset($user->admin) && $user->admin && !$noadmininfo) {
779 print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
780 }
781
782 print ajax_combobox('select'.$htmlname);
783 }
784
800 public function selectGroupTickets($selected = '', $htmlname = 'ticketcategory', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '', $use_multilevel = 0, $outputlangs = null)
801 {
802 global $conf, $langs, $user;
803
804 dol_syslog(get_class($this)."::selectCategoryTickets ".$selected.", ".$htmlname.", ".$filtertype.", ".$format, LOG_DEBUG);
805
806 if (is_null($outputlangs) || !is_object($outputlangs)) {
807 $outputlangs = $langs;
808 }
809 $outputlangs->load("ticket");
810
811 $publicgroups = ($filtertype == 'public=1' || $filtertype == '(public:=:1)');
812
813 $ticketstat = new Ticket($this->db);
814 $ticketstat->loadCacheCategoriesTickets($publicgroups ? 1 : -1); // get list of active ticket groups
815
816 if ($use_multilevel <= 0) {
817 print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.'">';
818 if ($empty) {
819 print '<option value="">&nbsp;</option>';
820 }
821
822 if (is_array($ticketstat->cache_category_tickets) && count($ticketstat->cache_category_tickets)) {
823 foreach ($ticketstat->cache_category_tickets as $id => $arraycategories) {
824 // Exclude some record
825 if ($publicgroups) {
826 if (empty($arraycategories['public'])) {
827 continue;
828 }
829 }
830
831 // We discard empty line if showempty is on because an empty line has already been output.
832 if ($empty && empty($arraycategories['code'])) {
833 continue;
834 }
835
836 $label = ($arraycategories['label'] != '-' ? $arraycategories['label'] : '');
837 if ($outputlangs->trans("TicketCategoryShort".$arraycategories['code']) != ("TicketCategoryShort".$arraycategories['code'])) {
838 $label = $outputlangs->trans("TicketCategoryShort".$arraycategories['code']);
839 } elseif ($outputlangs->trans($arraycategories['code']) != $arraycategories['code']) {
840 $label = $outputlangs->trans($arraycategories['code']);
841 }
842
843 if ($format == 0) {
844 print '<option value="'.$id.'"';
845 }
846
847 if ($format == 1) {
848 print '<option value="'.$arraycategories['code'].'"';
849 }
850
851 if ($format == 2) {
852 print '<option value="'.$arraycategories['code'].'"';
853 }
854
855 if ($format == 3) {
856 print '<option value="'.$id.'"';
857 }
858
859 // If selected is text, we compare with code, otherwise with id
860 if (isset($selected) && preg_match('/[a-z]/i', $selected) && $selected == $arraycategories['code']) {
861 print ' selected="selected"';
862 } elseif (isset($selected) && $selected == $id) {
863 print ' selected="selected"';
864 } elseif ($arraycategories['use_default'] == "1" && !$selected && !$empty) {
865 print ' selected="selected"';
866 } elseif (count($ticketstat->cache_category_tickets) == 1) {
867 print ' selected="selected"';
868 }
869
870 print '>';
871
872 $value = '';
873 if ($format == 0) {
874 $value = ($maxlength ? dol_trunc($label, $maxlength) : $label);
875 }
876
877 if ($format == 1) {
878 $value = $arraycategories['code'];
879 }
880
881 if ($format == 2) {
882 $value = ($maxlength ? dol_trunc($label, $maxlength) : $label);
883 }
884
885 if ($format == 3) {
886 $value = $arraycategories['code'];
887 }
888
889 print $value ? $value : '&nbsp;';
890 print '</option>';
891 }
892 }
893 print '</select>';
894 if (isset($user->admin) && $user->admin && !$noadmininfo) {
895 print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
896 }
897
898 print ajax_combobox('select'.$htmlname);
899 } elseif ($htmlname!='') {
900 $selectedgroups = array();
901 $groupvalue = "";
902 $groupticket=GETPOST($htmlname, 'aZ09');
903 $child_id=GETPOST($htmlname.'_child_id', 'aZ09')?GETPOST($htmlname.'_child_id', 'aZ09'):0;
904 if (!empty($groupticket)) {
905 $tmpgroupticket = $groupticket;
906 $sql = "SELECT ctc.rowid, ctc.fk_parent, ctc.code";
907 $sql .= " FROM ".$this->db->prefix()."c_ticket_category as ctc WHERE ctc.code = '".$this->db->escape($tmpgroupticket)."'";
908 $resql = $this->db->query($sql);
909 if ($resql) {
910 $obj = $this->db->fetch_object($resql);
911 $selectedgroups[] = $obj->code;
912 while ($obj->fk_parent > 0) {
913 $sql = "SELECT ctc.rowid, ctc.fk_parent, ctc.code FROM ".$this->db->prefix()."c_ticket_category as ctc WHERE ctc.rowid ='".$this->db->escape($obj->fk_parent)."'";
914 $resql = $this->db->query($sql);
915 if ($resql) {
916 $obj = $this->db->fetch_object($resql);
917 $selectedgroups[] = $obj->code;
918 }
919 }
920 }
921 }
922
923 $arrayidused = array();
924 $arrayidusedconcat = array();
925 $arraycodenotparent = array();
926 $arraycodenotparent[] = "";
927
928 $stringtoprint = '<span class="supportemailfield bold">'.$langs->trans("GroupOfTicket").'</span> ';
929 $stringtoprint .= '<select id ="'.$htmlname.'" class="minwidth500" child_id="0">';
930 $stringtoprint .= '<option value="">&nbsp;</option>';
931
932 $sql = "SELECT ctc.rowid, ctc.code, ctc.label, ctc.fk_parent, ctc.public, ";
933 $sql .= $this->db->ifsql("ctc.rowid NOT IN (SELECT ctcfather.rowid FROM llx_c_ticket_category as ctcfather JOIN llx_c_ticket_category as ctcjoin ON ctcfather.rowid = ctcjoin.fk_parent)", "'NOTPARENT'", "'PARENT'")." as isparent";
934 $sql .= " FROM ".$this->db->prefix()."c_ticket_category as ctc";
935 $sql .= " WHERE ctc.active > 0 AND ctc.entity = ".((int) $conf->entity);
936 if ($filtertype == 'public=1') {
937 $sql .= " AND ctc.public = 1";
938 }
939 $sql .= " AND ctc.fk_parent = 0";
940 $sql .= $this->db->order('ctc.pos', 'ASC');
941
942 $resql = $this->db->query($sql);
943 if ($resql) {
944 $num_rows_level0 = $this->db->num_rows($resql);
945 $i = 0;
946 while ($i < $num_rows_level0) {
947 $obj = $this->db->fetch_object($resql);
948 if ($obj) {
949 $label = ($obj->label != '-' ? $obj->label : '');
950 if ($outputlangs->trans("TicketCategoryShort".$obj->code) != ("TicketCategoryShort".$obj->code)) {
951 $label = $outputlangs->trans("TicketCategoryShort".$obj->code);
952 } elseif ($outputlangs->trans($obj->code) != $obj->code) {
953 $label = $outputlangs->trans($obj->code);
954 }
955
956 $grouprowid = $obj->rowid;
957 $groupvalue = $obj->code;
958 $grouplabel = $label;
959
960 $isparent = $obj->isparent;
961 if (is_array($selectedgroups)) {
962 $iselected = in_array($obj->code, $selectedgroups) ?'selected':'';
963 } else {
964 $iselected = $groupticket == $obj->code ?'selected':'';
965 }
966 $stringtoprint .= '<option '.$iselected.' class="'.$htmlname.dol_escape_htmltag($grouprowid).'" value="'.dol_escape_htmltag($groupvalue).'" data-html="'.dol_escape_htmltag($grouplabel).'">'.dol_escape_htmltag($grouplabel).'</option>';
967 if ($isparent == 'NOTPARENT') {
968 $arraycodenotparent[] = $groupvalue;
969 }
970 $arrayidused[] = $grouprowid;
971 $arrayidusedconcat[] = $grouprowid;
972 }
973 $i++;
974 }
975 } else {
976 dol_print_error($this->db);
977 }
978 if (count($arrayidused) == 1) {
979 return '<input type="hidden" name="'.$htmlname.'" id="'.$htmlname.'" value="'.dol_escape_htmltag($groupvalue).'">';
980 } else {
981 $stringtoprint .= '<input type="hidden" name="'.$htmlname.'" id="'.$htmlname.'_select" class="maxwidth500 minwidth400">';
982 $stringtoprint .= '<input type="hidden" name="'.$htmlname.'_child_id" id="'.$htmlname.'_select_child_id" class="maxwidth500 minwidth400">';
983 }
984 $stringtoprint .= '</select>&nbsp;';
985
986 $levelid = 1; // The first combobox
987 while ($levelid <= $use_multilevel) { // Loop to take the child of the combo
988 $tabscript = array();
989 $stringtoprint .= '<select id ="'.$htmlname.'_child_'.$levelid.'" class="maxwidth500 minwidth400 groupticketchild" child_id="'.$levelid.'">';
990 $stringtoprint .= '<option value="">&nbsp;</option>';
991
992 $sql = "SELECT ctc.rowid, ctc.code, ctc.label, ctc.fk_parent, ctc.public, ctcjoin.code as codefather";
993 $sql .= " FROM ".$this->db->prefix()."c_ticket_category as ctc";
994 $sql .= " JOIN ".$this->db->prefix()."c_ticket_category as ctcjoin ON ctc.fk_parent = ctcjoin.rowid";
995 $sql .= " WHERE ctc.active > 0 AND ctc.entity = ".((int) $conf->entity);
996 $sql .= " AND ctc.rowid NOT IN (".$this->db->sanitize(join(',', $arrayidusedconcat)).")";
997
998 if ($filtertype == 'public=1') {
999 $sql .= " AND ctc.public = 1";
1000 }
1001 // Add a test to take only record that are direct child
1002 if (!empty($arrayidused)) {
1003 $sql .= " AND ctc.fk_parent IN ( ";
1004 foreach ($arrayidused as $idused) {
1005 $sql .= $idused.", ";
1006 }
1007 $sql = substr($sql, 0, -2);
1008 $sql .= ")";
1009 }
1010 $sql .= $this->db->order('ctc.pos', 'ASC');
1011
1012 $resql = $this->db->query($sql);
1013 if ($resql) {
1014 $num_rows = $this->db->num_rows($resql);
1015 $i = 0;
1016 $arrayidused=array();
1017 while ($i < $num_rows) {
1018 $obj = $this->db->fetch_object($resql);
1019 if ($obj) {
1020 $label = ($obj->label != '-' ? $obj->label : '');
1021 if ($outputlangs->trans("TicketCategoryShort".$obj->code) != ("TicketCategoryShort".$obj->code)) {
1022 $label = $outputlangs->trans("TicketCategoryShort".$obj->code);
1023 } elseif ($outputlangs->trans($obj->code) != $obj->code) {
1024 $label = $outputlangs->trans($obj->code);
1025 }
1026
1027 $grouprowid = $obj->rowid;
1028 $groupvalue = $obj->code;
1029 $grouplabel = $label;
1030 $isparent = $obj->isparent;
1031 $fatherid = $obj->fk_parent;
1032 $arrayidused[] = $grouprowid;
1033 $arrayidusedconcat[] = $grouprowid;
1034 $groupcodefather = $obj->codefather;
1035 if ($isparent == 'NOTPARENT') {
1036 $arraycodenotparent[] = $groupvalue;
1037 }
1038 if (is_array($selectedgroups)) {
1039 $iselected = in_array($obj->code, $selectedgroups) ?'selected':'';
1040 } else {
1041 $iselected = $groupticket == $obj->code ?'selected':'';
1042 }
1043 $stringtoprint .= '<option '.$iselected.' class="'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'" value="'.dol_escape_htmltag($groupvalue).'" data-html="'.dol_escape_htmltag($grouplabel).'">'.dol_escape_htmltag($grouplabel).'</option>';
1044 if (empty($tabscript[$groupcodefather])) {
1045 $tabscript[$groupcodefather] = 'if ($("#'.$htmlname.($levelid > 1 ?'_child_'.($levelid-1):'').'").val() == "'.dol_escape_js($groupcodefather).'"){
1046 $(".'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'").show()
1047 console.log("We show childs tickets of '.$groupcodefather.' group ticket")
1048 }else{
1049 $(".'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'").hide()
1050 console.log("We hide childs tickets of '.$groupcodefather.' group ticket")
1051 }';
1052 }
1053 }
1054 $i++;
1055 }
1056 } else {
1057 dol_print_error($this->db);
1058 }
1059 $stringtoprint .='</select>';
1060
1061 $stringtoprint .='<script nonce="'.getNonce().'">';
1062 $stringtoprint .='arraynotparents = '.json_encode($arraycodenotparent).';'; // when the last visible combo list is number x, this is the array of group
1063 $stringtoprint .='if (arraynotparents.includes($("#'.$htmlname.($levelid > 1 ?'_child_'.($levelid-1):'').'").val())){
1064 console.log("'.$htmlname.'_child_'.$levelid.'")
1065 if($("#'.$htmlname.'_child_'.$levelid.'").val() == "" && ($("#'.$htmlname.'_child_'.$levelid.'").attr("child_id")>'.$child_id.')){
1066 $("#'.$htmlname.'_child_'.$levelid.'").hide();
1067 console.log("We hide '.$htmlname.'_child_'.$levelid.' input")
1068 }
1069 if(arraynotparents.includes("'.$groupticket.'") && '.$child_id.' == 0){
1070 $("#ticketcategory_select_child_id").val($("#'.$htmlname.'").attr("child_id"))
1071 $("#ticketcategory_select").val($("#'.$htmlname.'").val()) ;
1072 console.log("We choose '.$htmlname.' input and reload hidden input");
1073 }
1074 }
1075 $("#'.$htmlname.($levelid > 1 ?'_child_'.($levelid-1):'').'").change(function() {
1076 child_id = $("#'.$htmlname.($levelid > 1 ?'_child_'.$levelid:'').'").attr("child_id");
1077
1078 /* Change of value to select this value*/
1079 if (arraynotparents.includes($(this).val()) || $(this).attr("child_id") == '.$use_multilevel.') {
1080 $("#ticketcategory_select").val($(this).val());
1081 $("#ticketcategory_select_child_id").val($(this).attr("child_id")) ;
1082 console.log("We choose to select "+ $(this).val());
1083 }else{
1084 if ($("#'.$htmlname.'_child_'.$levelid.' option").length <= 1) {
1085 $("#ticketcategory_select").val($(this).val());
1086 $("#ticketcategory_select_child_id").val($(this).attr("child_id"));
1087 console.log("We choose to select "+ $(this).val() + " and next combo has no item, so we keep this selection");
1088 } else {
1089 console.log("We choose to select "+ $(this).val() + " but next combo has some item, so we clean selected item");
1090 $("#ticketcategory_select").val("");
1091 $("#ticketcategory_select_child_id").val("");
1092 }
1093 }
1094
1095 console.log("We select a new value into combo child_id="+child_id);
1096
1097 // Hide all selected box that are child of the one modified
1098 $(".groupticketchild").each(function(){
1099 if ($(this).attr("child_id") > child_id) {
1100 console.log("hide child_id="+$(this).attr("child_id"));
1101 $(this).val("");
1102 $(this).hide();
1103 }
1104 })
1105
1106 // Now we enable the next combo
1107 $("#'.$htmlname.'_child_'.$levelid.'").val("");
1108 if (!arraynotparents.includes($(this).val()) && $("#'.$htmlname.'_child_'.$levelid.' option").length > 1) {
1109 console.log($("#'.$htmlname.'_child_'.$levelid.' option").length);
1110 $("#'.$htmlname.'_child_'.$levelid.'").show()
1111 } else {
1112 $("#'.$htmlname.'_child_'.$levelid.'").hide()
1113 }
1114 ';
1115 $levelid++;
1116 foreach ($tabscript as $script) {
1117 $stringtoprint .= $script;
1118 }
1119 $stringtoprint .='})';
1120 $stringtoprint .='</script>';
1121 }
1122 $stringtoprint .='<script nonce="'.getNonce().'">';
1123 $stringtoprint .='$("#'.$htmlname.'_child_'.$use_multilevel.'").change(function() {
1124 $("#ticketcategory_select").val($(this).val());
1125 $("#ticketcategory_select_child_id").val($(this).attr("child_id"));
1126 console.log($("#ticketcategory_select").val());
1127 })';
1128 $stringtoprint .='</script>';
1129 $stringtoprint .= ajax_combobox($htmlname);
1130
1131 return $stringtoprint;
1132 }
1133 }
1134
1148 public function selectSeveritiesTickets($selected = '', $htmlname = 'ticketseverity', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '')
1149 {
1150 global $langs, $user;
1151
1152 $ticketstat = new Ticket($this->db);
1153
1154 dol_syslog(get_class($this)."::selectSeveritiesTickets ".$selected.", ".$htmlname.", ".$filtertype.", ".$format, LOG_DEBUG);
1155
1156 $filterarray = array();
1157
1158 if ($filtertype != '' && $filtertype != '-1') {
1159 $filterarray = explode(',', $filtertype);
1160 }
1161
1162 $ticketstat->loadCacheSeveritiesTickets();
1163
1164 print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.'">';
1165 if ($empty) {
1166 print '<option value="">&nbsp;</option>';
1167 }
1168
1169 if (is_array($ticketstat->cache_severity_tickets) && count($ticketstat->cache_severity_tickets)) {
1170 foreach ($ticketstat->cache_severity_tickets as $id => $arrayseverities) {
1171 // On passe si on a demande de filtrer sur des modes de paiments particuliers
1172 if (count($filterarray) && !in_array($arrayseverities['type'], $filterarray)) {
1173 continue;
1174 }
1175
1176 // We discard empty line if showempty is on because an empty line has already been output.
1177 if ($empty && empty($arrayseverities['code'])) {
1178 continue;
1179 }
1180
1181 if ($format == 0) {
1182 print '<option value="'.$id.'"';
1183 }
1184
1185 if ($format == 1) {
1186 print '<option value="'.$arrayseverities['code'].'"';
1187 }
1188
1189 if ($format == 2) {
1190 print '<option value="'.$arrayseverities['code'].'"';
1191 }
1192
1193 if ($format == 3) {
1194 print '<option value="'.$id.'"';
1195 }
1196
1197 // If text is selected, we compare with code, otherwise with id
1198 if (isset($selected) && preg_match('/[a-z]/i', $selected) && $selected == $arrayseverities['code']) {
1199 print ' selected="selected"';
1200 } elseif (isset($selected) && $selected == $id) {
1201 print ' selected="selected"';
1202 } elseif ($arrayseverities['use_default'] == "1" && empty($selected)) {
1203 print ' selected="selected"';
1204 }
1205
1206 print '>';
1207
1208 $value = '';
1209 if ($format == 0) {
1210 $value = ($maxlength ? dol_trunc($arrayseverities['label'], $maxlength) : $arrayseverities['label']);
1211 }
1212
1213 if ($format == 1) {
1214 $value = $arrayseverities['code'];
1215 }
1216
1217 if ($format == 2) {
1218 $value = ($maxlength ? dol_trunc($arrayseverities['label'], $maxlength) : $arrayseverities['label']);
1219 }
1220
1221 if ($format == 3) {
1222 $value = $arrayseverities['code'];
1223 }
1224
1225 print $value ? $value : '&nbsp;';
1226 print '</option>';
1227 }
1228 }
1229 print '</select>';
1230 if (isset($user->admin) && $user->admin && !$noadmininfo) {
1231 print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
1232 }
1233
1234 print ajax_combobox('select'.$htmlname);
1235 }
1236
1237 // phpcs:disable PEAR.NamingConventions.ValidFunctionName.ScopeNotCamelCaps
1243 public function clear_attached_files()
1244 {
1245 // phpcs:enable
1246 global $conf, $user;
1247 require_once DOL_DOCUMENT_ROOT.'/core/lib/files.lib.php';
1248
1249 // Set tmp user directory
1250 $vardir = $conf->user->dir_output."/".$user->id;
1251 $upload_dir = $vardir.'/temp/'; // TODO Add $keytoavoidconflict in upload_dir path
1252 if (is_dir($upload_dir)) {
1253 dol_delete_dir_recursive($upload_dir);
1254 }
1255
1256 if (!empty($this->trackid)) { // TODO Always use trackid (ticXXX) instead of track_id (abcd123)
1257 $keytoavoidconflict = '-'.$this->trackid;
1258 } else {
1259 $keytoavoidconflict = empty($this->track_id) ? '' : '-'.$this->track_id;
1260 }
1261 unset($_SESSION["listofpaths".$keytoavoidconflict]);
1262 unset($_SESSION["listofnames".$keytoavoidconflict]);
1263 unset($_SESSION["listofmimes".$keytoavoidconflict]);
1264 }
1265
1272 public function showMessageForm($width = '40%')
1273 {
1274 global $conf, $langs, $user, $hookmanager, $form, $mysoc;
1275
1276 $formmail = new FormMail($this->db);
1277 $addfileaction = 'addfile';
1278
1279 if (!is_object($form)) {
1280 $form = new Form($this->db);
1281 }
1282
1283 // Load translation files required by the page
1284 $langs->loadLangs(array('other', 'mails', 'ticket'));
1285
1286 // Clear temp files. Must be done at beginning, before call of triggers
1287 if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
1288 $this->clear_attached_files();
1289 }
1290
1291 // Define output language
1292 $outputlangs = $langs;
1293 $newlang = '';
1294 if (getDolGlobalInt('MAIN_MULTILANGS') && empty($newlang) && isset($this->param['langsmodels'])) {
1295 $newlang = $this->param['langsmodels'];
1296 }
1297 if (!empty($newlang)) {
1298 $outputlangs = new Translate("", $conf);
1299 $outputlangs->setDefaultLang($newlang);
1300 $outputlangs->load('other');
1301 }
1302
1303 // Get message template for $this->param["models"] into c_email_templates
1304 $arraydefaultmessage = -1;
1305 if (isset($this->param['models']) && $this->param['models'] != 'none') {
1306 $model_id = 0;
1307 if (array_key_exists('models_id', $this->param)) {
1308 $model_id = (int) $this->param["models_id"];
1309 }
1310
1311 $arraydefaultmessage = $formmail->getEMailTemplate($this->db, $this->param["models"], $user, $outputlangs, $model_id); // If $model_id is empty, preselect the first one
1312 }
1313
1314 // Define list of attached files
1315 $listofpaths = array();
1316 $listofnames = array();
1317 $listofmimes = array();
1318
1319 if (!empty($this->trackid)) {
1320 $keytoavoidconflict = '-'.$this->trackid;
1321 } else {
1322 $keytoavoidconflict = empty($this->track_id) ? '' : '-'.$this->track_id; // track_id instead of trackid
1323 }
1324 //var_dump($keytoavoidconflict);
1325 if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelselected') && GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
1326 if (!empty($arraydefaultmessage->joinfiles) && !empty($this->param['fileinit']) && is_array($this->param['fileinit'])) {
1327 foreach ($this->param['fileinit'] as $file) {
1328 $formmail->add_attached_files($file, basename($file), dol_mimetype($file));
1329 }
1330 }
1331 }
1332 //var_dump($_SESSION);
1333 //var_dump($_SESSION["listofpaths".$keytoavoidconflict]);
1334 if (!empty($_SESSION["listofpaths".$keytoavoidconflict])) {
1335 $listofpaths = explode(';', $_SESSION["listofpaths".$keytoavoidconflict]);
1336 }
1337 if (!empty($_SESSION["listofnames".$keytoavoidconflict])) {
1338 $listofnames = explode(';', $_SESSION["listofnames".$keytoavoidconflict]);
1339 }
1340 if (!empty($_SESSION["listofmimes".$keytoavoidconflict])) {
1341 $listofmimes = explode(';', $_SESSION["listofmimes".$keytoavoidconflict]);
1342 }
1343
1344 // Define output language
1345 $outputlangs = $langs;
1346 $newlang = '';
1347 if (getDolGlobalInt('MAIN_MULTILANGS') && empty($newlang) && isset($this->param['langsmodels'])) {
1348 $newlang = $this->param['langsmodels'];
1349 }
1350 if (!empty($newlang)) {
1351 $outputlangs = new Translate("", $conf);
1352 $outputlangs->setDefaultLang($newlang);
1353 $outputlangs->load('other');
1354 }
1355
1356 print "\n<!-- Begin message_form TICKET -->\n";
1357
1358 $send_email = GETPOST('send_email', 'int') ? GETPOST('send_email', 'int') : 0;
1359
1360 // Example 1 : Adding jquery code
1361 print '<script nonce="'.getNonce().'" type="text/javascript">
1362 jQuery(document).ready(function() {
1363 send_email=' . $send_email.';
1364 if (send_email) {
1365 if (!jQuery("#send_msg_email").is(":checked")) {
1366 jQuery("#send_msg_email").prop("checked", true).trigger("change");
1367 }
1368 jQuery(".email_line").show();
1369 } else {
1370 if (!jQuery("#private_message").is(":checked")) {
1371 jQuery("#private_message").prop("checked", true).trigger("change");
1372 }
1373 jQuery(".email_line").hide();
1374 }
1375 ';
1376
1377 // If constant set, allow to send private messages as email
1378 if (empty($conf->global->TICKET_SEND_PRIVATE_EMAIL)) {
1379 print 'jQuery("#send_msg_email").click(function() {
1380 console.log("Click send_msg_email");
1381 if(jQuery(this).is(":checked")) {
1382 if (jQuery("#private_message").is(":checked")) {
1383 jQuery("#private_message").prop("checked", false).trigger("change");
1384 }
1385 jQuery(".email_line").show();
1386 }
1387 else {
1388 jQuery(".email_line").hide();
1389 }
1390 });
1391
1392 jQuery("#private_message").click(function() {
1393 console.log("Click private_message");
1394 if (jQuery(this).is(":checked")) {
1395 if (jQuery("#send_msg_email").is(":checked")) {
1396 jQuery("#send_msg_email").prop("checked", false).trigger("change");
1397 }
1398 jQuery(".email_line").hide();
1399 }
1400 });';
1401 }
1402
1403 print '});
1404 </script>';
1405
1406
1407 print '<form method="post" name="ticket" id="ticket" enctype="multipart/form-data" action="'.$this->param["returnurl"].'">';
1408 print '<input type="hidden" name="token" value="'.newToken().'">';
1409 print '<input type="hidden" name="action" value="'.$this->action.'">';
1410 print '<input type="hidden" name="actionbis" value="add_message">';
1411 print '<input type="hidden" name="backtopage" value="'.$this->backtopage.'">';
1412 if (!empty($this->trackid)) {
1413 print '<input type="hidden" name="trackid" value="'.$this->trackid.'">';
1414 } else {
1415 print '<input type="hidden" name="trackid" value="'.(empty($this->track_id) ? '' : $this->track_id).'">';
1416 $keytoavoidconflict = empty($this->track_id) ? '' : '-'.$this->track_id; // track_id instead of trackid
1417 }
1418 foreach ($this->param as $key => $value) {
1419 print '<input type="hidden" name="'.$key.'" value="'.$value.'">';
1420 }
1421
1422 // Get message template
1423 $model_id = 0;
1424 if (array_key_exists('models_id', $this->param)) {
1425 $model_id = $this->param["models_id"];
1426 $arraydefaultmessage = $formmail->getEMailTemplate($this->db, $this->param["models"], $user, $outputlangs, $model_id);
1427 }
1428
1429 $result = $formmail->fetchAllEMailTemplate(!empty($this->param["models"]) ? $this->param["models"] : "", $user, $outputlangs);
1430 if ($result < 0) {
1431 setEventMessages($this->error, $this->errors, 'errors');
1432 }
1433 $modelmail_array = array();
1434 foreach ($formmail->lines_model as $line) {
1435 $modelmail_array[$line->id] = $line->label;
1436 }
1437
1438 print '<table class="border" width="'.$width.'">';
1439
1440 // External users can't send message email
1441 if ($user->hasRight("ticket", "write") && !$user->socid) {
1442 $ticketstat = new Ticket($this->db);
1443 $res = $ticketstat->fetch('', '', $this->track_id);
1444
1445 print '<tr><td></td><td>';
1446 $checkbox_selected = (GETPOST('send_email') == "1" ? ' checked' : (getDolGlobalInt('TICKETS_MESSAGE_FORCE_MAIL')?'checked':''));
1447 print '<input type="checkbox" name="send_email" value="1" id="send_msg_email" '.$checkbox_selected.'/> ';
1448 print '<label for="send_msg_email">'.$langs->trans('SendMessageByEmail').'</label>';
1449 $texttooltip = $langs->trans("TicketMessageSendEmailHelp");
1450 if (empty($conf->global->TICKET_SEND_PRIVATE_EMAIL)) {
1451 $texttooltip .= ' '.$langs->trans("TicketMessageSendEmailHelp2b");
1452 } else {
1453 $texttooltip .= ' '.$langs->trans("TicketMessageSendEmailHelp2a", '{s1}');
1454 }
1455 $texttooltip = str_replace('{s1}', $langs->trans('MarkMessageAsPrivate'), $texttooltip);
1456 print ' '.$form->textwithpicto('', $texttooltip, 1, 'help');
1457 print '</td></tr>';
1458
1459 // Private message (not visible by customer/external user)
1460 if (!$user->socid) {
1461 print '<tr><td></td><td>';
1462 $checkbox_selected = (GETPOST('private_message', 'alpha') == "1" ? ' checked' : '');
1463 print '<input type="checkbox" name="private_message" value="1" id="private_message" '.$checkbox_selected.'/> ';
1464 print '<label for="private_message">'.$langs->trans('MarkMessageAsPrivate').'</label>';
1465 print ' '.$form->textwithpicto('', $langs->trans("TicketMessagePrivateHelp"), 1, 'help');
1466 print '</td></tr>';
1467 }
1468
1469 // Zone to select its email template
1470 if (count($modelmail_array) > 0) {
1471 print '<tr class="email_line"><td></td><td colspan="2"><div style="padding: 3px 0 3px 0">'."\n";
1472 print $langs->trans('SelectMailModel').': '.$formmail->selectarray('modelmailselected', $modelmail_array, $this->param['models_id'], 1, 0, "", "", 0, 0, 0, '', 'minwidth200');
1473 if ($user->admin) {
1474 print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
1475 }
1476 print ' &nbsp; ';
1477 print '<input type="submit" class="button" value="'.$langs->trans('Apply').'" name="modelselected" id="modelselected">';
1478 print '</div></td>';
1479 }
1480
1481 // Subject
1482 print '<tr class="email_line"><td>'.$langs->trans('Subject').'</td>';
1483 print '<td><input type="text" class="text minwidth500" name="subject" value="['.getDolGlobalString('MAIN_INFO_SOCIETE_NOM').' - '.$langs->trans("Ticket").' '.$ticketstat->ref.'] '.$langs->trans('TicketNewMessage').'" />';
1484 print '</td></tr>';
1485
1486 // Recipients / adressed-to
1487 print '<tr class="email_line"><td>'.$langs->trans('MailRecipients');
1488 print ' '.$form->textwithpicto('', $langs->trans("TicketMessageRecipientsHelp"), 1, 'help');
1489 print '</td><td>';
1490 if ($res) {
1491 // Retrieve email of all contacts (internal and external)
1492 $contacts = $ticketstat->getInfosTicketInternalContact(1);
1493 $contacts = array_merge($contacts, $ticketstat->getInfosTicketExternalContact(1));
1494
1495 $sendto = array();
1496
1497 // Build array to display recipient list
1498 if (is_array($contacts) && count($contacts) > 0) {
1499 foreach ($contacts as $key => $info_sendto) {
1500 if ($info_sendto['email'] != '') {
1501 $sendto[] = dol_escape_htmltag(trim($info_sendto['firstname']." ".$info_sendto['lastname'])." <".$info_sendto['email'].">").' <small class="opacitymedium">('.dol_escape_htmltag($info_sendto['libelle']).")</small>";
1502 }
1503 }
1504 }
1505
1506 if ($ticketstat->origin_email && !in_array($ticketstat->origin_email, $sendto)) {
1507 $sendto[] = dol_escape_htmltag($ticketstat->origin_email).' <small class="opacitymedium">('.$langs->trans("TicketEmailOriginIssuer").")</small>";
1508 }
1509
1510 if ($ticketstat->fk_soc > 0) {
1511 $ticketstat->socid = $ticketstat->fk_soc;
1512 $ticketstat->fetch_thirdparty();
1513
1514 if (is_array($ticketstat->thirdparty->email) && !in_array($ticketstat->thirdparty->email, $sendto)) {
1515 $sendto[] = $ticketstat->thirdparty->email.' <small class="opacitymedium">('.$langs->trans('Customer').')</small>';
1516 }
1517 }
1518
1519 if (getDolGlobalInt('TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS')) {
1520 $sendto[] = getDolGlobalString('TICKET_NOTIFICATION_EMAIL_TO').' <small class="opacitymedium">(generic email)</small>';
1521 }
1522
1523 // Print recipient list
1524 if (is_array($sendto) && count($sendto) > 0) {
1525 print img_picto('', 'email', 'class="pictofixedwidth"');
1526 print implode(', ', $sendto);
1527 } else {
1528 print '<div class="warning">'.$langs->trans('WarningNoEMailsAdded').' '.$langs->trans('TicketGoIntoContactTab').'</div>';
1529 }
1530 }
1531 print '</td></tr>';
1532 }
1533
1534 $uselocalbrowser = false;
1535
1536 // Intro
1537 // External users can't send message email
1538 /*
1539 if ($user->rights->ticket->write && !$user->socid && !empty($conf->global->TICKET_MESSAGE_MAIL_INTRO)) {
1540 $mail_intro = GETPOST('mail_intro') ? GETPOST('mail_intro') : $conf->global->TICKET_MESSAGE_MAIL_INTRO;
1541 print '<tr class="email_line"><td><label for="mail_intro">';
1542 print $form->textwithpicto($langs->trans("TicketMessageMailIntro"), $langs->trans("TicketMessageMailIntroHelp"), 1, 'help');
1543 print '</label>';
1544
1545 print '</td><td>';
1546 include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
1547
1548 $doleditor = new DolEditor('mail_intro', $mail_intro, '100%', 90, 'dolibarr_details', '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_TICKET'), ROWS_2, 70);
1549
1550 $doleditor->Create();
1551 print '</td></tr>';
1552 }
1553 */
1554
1555 // Attached files
1556 if (!empty($this->withfile)) {
1557 $out = '<tr>';
1558 $out .= '<td width="180">'.$langs->trans("MailFile").'</td>';
1559 $out .= '<td>';
1560 // TODO Trick to have param removedfile containing nb of image to delete. But this does not works without javascript
1561 $out .= '<input type="hidden" class="removedfilehidden" name="removedfile" value="">'."\n";
1562 $out .= '<script nonce="'.getNonce().'" type="text/javascript">';
1563 $out .= 'jQuery(document).ready(function () {';
1564 $out .= ' jQuery("#'.$addfileaction.'").prop("disabled", true);';
1565 $out .= ' jQuery("#addedfile").on("change", function() {';
1566 $out .= ' if (jQuery(this).val().length) {';
1567 $out .= ' jQuery("#'.$addfileaction.'").prop("disabled", false);';
1568 $out .= ' } else {';
1569 $out .= ' jQuery("#'.$addfileaction.'").prop("disabled", true);';
1570 $out .= ' }';
1571 $out .= ' });';
1572 $out .= ' jQuery(".removedfile").click(function() {';
1573 $out .= ' jQuery(".removedfilehidden").val(jQuery(this).val());';
1574 $out .= ' });';
1575 $out .= '})';
1576 $out .= '</script>'."\n";
1577
1578 if (count($listofpaths)) {
1579 foreach ($listofpaths as $key => $val) {
1580 $out .= '<div id="attachfile_'.$key.'">';
1581 $out .= img_mime($listofnames[$key]).' '.$listofnames[$key];
1582 if (!$this->withfilereadonly) {
1583 $out .= ' <input type="image" style="border: 0px;" src="'.DOL_URL_ROOT.'/theme/'.$conf->theme.'/img/delete.png" value="'.($key + 1).'" class="removedfile reposition" id="removedfile_'.$key.'" name="removedfile_'.$key.'" />';
1584 }
1585 $out .= '<br></div>';
1586 }
1587 } else {
1588 //$out .= $langs->trans("NoAttachedFiles").'<br>';
1589 }
1590 if ($this->withfile == 2) { // Can add other files
1591 $out .= '<input type="file" class="flat" id="addedfile" name="addedfile" value="'.$langs->trans("Upload").'" />';
1592 $out .= ' ';
1593 $out .= '<input type="submit" class="button smallpaddingimp reposition" id="'.$addfileaction.'" name="'.$addfileaction.'" value="'.$langs->trans("MailingAddFile").'" />';
1594 }
1595 $out .= "</td></tr>\n";
1596
1597 print $out;
1598 }
1599
1600 // MESSAGE
1601
1602 $defaultmessage = "";
1603 if (is_object($arraydefaultmessage) && $arraydefaultmessage->content) {
1604 $defaultmessage = $arraydefaultmessage->content;
1605 }
1606 $defaultmessage = str_replace('\n', "\n", $defaultmessage);
1607
1608 // Deal with format differences between message and signature (text / HTML)
1609 if (dol_textishtml($defaultmessage) && !dol_textishtml($this->substit['__USER_SIGNATURE__'])) {
1610 $this->substit['__USER_SIGNATURE__'] = dol_nl2br($this->substit['__USER_SIGNATURE__']);
1611 } elseif (!dol_textishtml($defaultmessage) && isset($this->substit['__USER_SIGNATURE__']) && dol_textishtml($this->substit['__USER_SIGNATURE__'])) {
1612 $defaultmessage = dol_nl2br($defaultmessage);
1613 }
1614 if (GETPOSTISSET("message") && !GETPOST('modelselected')) {
1615 $defaultmessage = GETPOST('message', 'restricthtml');
1616 } else {
1617 $defaultmessage = make_substitutions($defaultmessage, $this->substit);
1618 // Clean first \n and br (to avoid empty line when CONTACTCIVNAME is empty)
1619 $defaultmessage = preg_replace("/^(<br>)+/", "", $defaultmessage);
1620 $defaultmessage = preg_replace("/^\n+/", "", $defaultmessage);
1621 }
1622
1623 print '<tr><td colspan="2"><label for="message"><span class="fieldrequired">'.$langs->trans("Message").'</span>';
1624 if ($user->hasRight("ticket", "write") && !$user->socid) {
1625 $texttooltip = $langs->trans("TicketMessageHelp");
1626 if (getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO') || getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE')) {
1627 $texttooltip .= '<br><br>'.$langs->trans("ForEmailMessageWillBeCompletedWith").'...';
1628 }
1629 if (getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO')) {
1630 $texttooltip .= '<br><u>'.$langs->trans("TicketMessageMailIntro").'</u><br>'.getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO');
1631 }
1632 if (getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE')) {
1633 $texttooltip .= '<br><br><u>'.$langs->trans("TicketMessageMailFooter").'</u><br>'.getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE');
1634 }
1635 print $form->textwithpicto('', $texttooltip, 1, 'help');
1636 }
1637 print '</label></td></tr>';
1638
1639
1640 print '<tr><td colspan="2">';
1641 //$toolbarname = 'dolibarr_details';
1642 $toolbarname = 'dolibarr_notes';
1643 include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
1644 $doleditor = new DolEditor('message', $defaultmessage, '100%', 200, $toolbarname, '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_SOCIETE'), ROWS_5, 70);
1645 $doleditor->Create();
1646 print '</td></tr>';
1647
1648 // Footer
1649 // External users can't send message email
1650 /*if ($user->rights->ticket->write && !$user->socid && !empty($conf->global->TICKET_MESSAGE_MAIL_SIGNATURE)) {
1651 $mail_signature = GETPOST('mail_signature') ? GETPOST('mail_signature') : $conf->global->TICKET_MESSAGE_MAIL_SIGNATURE;
1652 print '<tr class="email_line"><td><label for="mail_intro">'.$langs->trans("TicketMessageMailFooter").'</label>';
1653 print $form->textwithpicto('', $langs->trans("TicketMessageMailFooterHelp"), 1, 'help');
1654 print '</td><td>';
1655 include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
1656 $doleditor = new DolEditor('mail_signature', $mail_signature, '100%', 90, 'dolibarr_details', '', false, $uselocalbrowser, getDolGlobalInt('FCKEDITOR_ENABLE_SOCIETE'), ROWS_2, 70);
1657 $doleditor->Create();
1658 print '</td></tr>';
1659 }
1660 */
1661
1662 print '</table>';
1663
1664 print '<center><br>';
1665 print '<input type="submit" class="button" name="btn_add_message" value="'.$langs->trans("Add").'"';
1666 // Add a javascript test to avoid to forget to submit file before sending email
1667 if ($this->withfile == 2 && !empty($conf->use_javascript_ajax)) {
1668 print ' onClick="if (document.ticket.addedfile.value != \'\') { alert(\''.dol_escape_js($langs->trans("FileWasNotUploaded")).'\'); return false; } else { return true; }"';
1669 }
1670 print ' />';
1671 if (!empty($this->withcancel)) {
1672 print " &nbsp; &nbsp; ";
1673 print '<input class="button button-cancel" type="submit" name="cancel" value="'.$langs->trans("Cancel").'">';
1674 }
1675 print "</center>\n";
1676
1677 print '<input type="hidden" name="page_y">'."\n";
1678
1679 print "</form>\n";
1680
1681 // Disable enter key if option MAIN_MAILFORM_DISABLE_ENTERKEY is set
1682 if (!empty($conf->global->MAIN_MAILFORM_DISABLE_ENTERKEY)) {
1683 print '<script type="text/javascript">';
1684 print 'jQuery(document).ready(function () {';
1685 print ' $(document).on("keypress", \'#ticket\', function (e) { /* Note this is called at every key pressed ! */
1686 var code = e.keyCode || e.which;
1687 if (code == 13) {
1688 console.log("Enter was intercepted and blocked");
1689 e.preventDefault();
1690 return false;
1691 }
1692 });';
1693 print '})';
1694 print '</script>';
1695 }
1696
1697 print "<!-- End form TICKET -->\n";
1698 }
1699}
ajax_combobox
ajax_combobox($htmlname, $events=array(), $minLengthToAutocomplete=0, $forcefocus=0, $widthTypeOfAutocomplete='resolve', $idforemptyvalue='-1', $morecss='')
Convert a html select field into an ajax combobox.
Definition ajax.lib.php:464
Contact
Class to manage contact/addresses.
Definition contact.class.php:43
DolEditor
Class to manage a WYSIWYG editor.
Definition doleditor.class.php:31
ExtraFields
Class to manage standard extra fields.
Definition extrafields.class.php:40
FormCompany
Class to build HTML component for third parties management Only common components are here.
Definition html.formcompany.class.php:41
Form
Class to manage generation of HTML components Only common components must be here.
Definition html.form.class.php:54
FormMail
Classe permettant la generation du formulaire html d'envoi de mail unitaire Usage: $formail = new For...
Definition html.formmail.class.php:41
FormProjets
Class to manage building of HTML components.
Definition html.formprojet.class.php:31
FormTicket\selectGroupTickets
selectGroupTickets($selected='', $htmlname='ticketcategory', $filtertype='', $format=0, $empty=0, $noadmininfo=0, $maxlength=0, $morecss='', $use_multilevel=0, $outputlangs=null)
Return html list of ticket anaytic codes.
Definition html.formticket.class.php:800
FormTicket\selectSeveritiesTickets
selectSeveritiesTickets($selected='', $htmlname='ticketseverity', $filtertype='', $format=0, $empty=0, $noadmininfo=0, $maxlength=0, $morecss='')
Return html list of ticket severitys (priorities)
Definition html.formticket.class.php:1148
FormTicket\showMessageForm
showMessageForm($width='40%')
Show the form to add message on ticket.
Definition html.formticket.class.php:1272
FormTicket\selectTypesTickets
selectTypesTickets($selected='', $htmlname='tickettype', $filtertype='', $format=0, $empty=0, $noadmininfo=0, $maxlength=0, $morecss='', $multiselect=0)
Return html list of tickets type.
Definition html.formticket.class.php:701
FormTicket\__construct
__construct($db)
Constructor.
Definition html.formticket.class.php:129
FormTicket\showForm
showForm($withdolfichehead=0, $mode='edit', $public=0, Contact $with_contact=null, $action='')
Show the form to input ticket.
Definition html.formticket.class.php:161
FormTicket\clear_attached_files
clear_attached_files()
Clear list of attached files in send mail form (also stored in session)
Definition html.formticket.class.php:1243
Societe
Class to manage third parties objects (customers, suppliers, prospects...)
Definition societe.class.php:52
Translate
Class to manage translations.
Definition translate.class.php:31
User
Class to manage Dolibarr users.
Definition user.class.php:48
dol_delete_dir_recursive
dol_delete_dir_recursive($dir, $count=0, $nophperrors=0, $onlysub=0, &$countdeleted=0, $indexdatabase=1, $nolog=0)
Remove a directory $dir and its subdirectories (or only files and subdirectories)
Definition files.lib.php:1507
dol_mimetype
dol_mimetype($file, $default='application/octet-stream', $mode=0)
Return MIME type of a file from its name with extension.
Definition functions.lib.php:10449
dol_get_fiche_head
dol_get_fiche_head($links=array(), $active='', $title='', $notab=0, $picto='', $pictoisfullpath=0, $morehtmlright='', $morecss='', $limittoshow=0, $moretabssuffix='', $dragdropfile=0)
Show tabs of a record.
Definition functions.lib.php:2026
dol_print_error
dol_print_error($db='', $error='', $errors=null)
Displays error message system with all the information to facilitate the diagnosis and the escalation...
Definition functions.lib.php:5167
dol_get_fiche_end
dol_get_fiche_end($notab=0)
Return tab footer of a card.
Definition functions.lib.php:2224
dol_nl2br
dol_nl2br($stringtoencode, $nl2brmode=0, $forxml=false)
Replace CRLF in string with a HTML BR tag.
Definition functions.lib.php:7403
img_mime
img_mime($file, $titlealt='', $morecss='')
Show MIME img of a file.
Definition functions.lib.php:5049
getDolGlobalInt
getDolGlobalInt($key, $default=0)
Return dolibarr global constant int value.
Definition functions.lib.php:156
img_picto
img_picto($titlealt, $picto, $moreatt='', $pictoisfullpath=false, $srconly=0, $notitle=0, $alt='', $morecss='', $marginleftonlyshort=2)
Show picto whatever it's its name (generic function)
Definition functions.lib.php:4195
dol_escape_js
dol_escape_js($stringtoescape, $mode=0, $noescapebackslashn=0)
Returns text escaped for inclusion into javascript code.
Definition functions.lib.php:1556
dol_include_once
if(!function_exists( 'dol_getprefix')) dol_include_once($relpath, $classname='')
Make an include_once using default root and alternate root if it fails.
Definition functions.lib.php:1137
make_substitutions
make_substitutions($text, $substitutionarray, $outputlangs=null, $converttextinhtmlifnecessary=0)
Make substitution into a text string, replacing keys with vals from $substitutionarray (oldval=>newva...
Definition functions.lib.php:8434
dol_textishtml
dol_textishtml($msg, $option=0)
Return if a text is a html content.
Definition functions.lib.php:7734
GETPOST
GETPOST($paramname, $check='alphanohtml', $method=0, $filter=null, $options=null, $noreplace=0)
Return value of a param into GET or POST supervariable.
Definition functions.lib.php:614
info_admin
info_admin($text, $infoonimgalt=0, $nodiv=0, $admin='1', $morecss='hideonsmartphone', $textfordropdown='')
Show information for admin users or standard users.
Definition functions.lib.php:5123
setEventMessages
setEventMessages($mesg, $mesgs, $style='mesgs', $messagekey='', $noduplicate=0)
Set event messages in dol_events session object.
Definition functions.lib.php:8741
dol_buildpath
dol_buildpath($path, $type=0, $returnemptyifnotfound=0)
Return path of url or filesystem.
Definition functions.lib.php:1166
dol_trunc
dol_trunc($string, $size=40, $trunc='right', $stringencoding='UTF-8', $nodot=0, $display=0)
Truncate a string to a particular length adding '…' if string larger than length.
Definition functions.lib.php:4119
getDolGlobalString
getDolGlobalString($key, $default='')
Return dolibarr global constant string value.
Definition functions.lib.php:142
dol_syslog
dol_syslog($message, $level=LOG_INFO, $ident=0, $suffixinfilename='', $restricttologhandler='', $logcontext=null)
Write log message into outputs.
Definition functions.lib.php:1788
dol_escape_htmltag
dol_escape_htmltag($stringtoescape, $keepb=0, $keepn=0, $noescapetags='', $escapeonlyhtmltags=0, $cleanalsojavascript=0)
Returns text escaped for inclusion in HTML alt or title or value tags, or into values of HTML input f...
Definition functions.lib.php:1647
button
ui dialog ui datepicker calendar ui widget content ui state ui datepicker calendar ui widget header ui state ui datepicker calendar ui button
0 = Do not include form tag and submit button -1 = Do not include form tag but include submit button
Definition style.css.php:5213
Ticket
Class to generate the form for creating a new ticket.
Definition html.formticket.class.php:32
type
if(preg_match('/crypted:/i', $dolibarr_main_db_pass)||!empty($dolibarr_main_db_encrypted_pass)) $conf db type
Definition repair.php:120
getMaxFileSizeArray
getMaxFileSizeArray()
Return the max allowed for file upload.
Definition security.lib.php:1249
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